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MCAHPS - Crosswalk 2025-6-4.xlsx

Medicare Advantage, Medicare Part D, and Medicare Fee-For-Service Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey (CMS-R-246)

Crosswalk

OMB: 0938-0732

Document [xlsx]
Download: xlsx | pdf

Overview

FFS Survey
MA-PD Survey
MA-Only Survey
PDP Survey


Sheet 1: FFS Survey

Existing Question (2025) Proposed Question (2026) Type of Change Reason for Change Burden Change
49. In the last 6 months, did anyone from a clinic, emergency room, or doctor’s office where you got care treat you in an unfair or insensitive way because of any of the following things about you?
a. Health condition
b. Disability
c. Age
d. Culture or religion
e. Language or accent
f. Race or ethnicity
g. Sex (female or male)
h. Sexual orientation
i. Gender or gender identity
j. Income"
N/A Remove question We removed response options "sexual orientation" and "gender or gender identity" from the 2025 survey in response to Executive Order 14168, “Defending Women From Gender Ideology Extremism and Restoring Biological Truth to the Federal Government”. We are removing the full question in response to Executive Orders for furture versions of the survey. No
54. Are you of Hispanic or Latino origin or descent? N/A Remove question Removing question to be in accordance with SFD-15 No
55. What is your race? Please mark one or more. American Indian or Alaska Native Asian Black or African-American Native Hawaiian or other Pacific Islander White 53. What is your race or ethnicity? Please mark one or more. American Indian or Alaska Native Asian Black or African-American Hispanic or Latino Middle Eastern or North African Native Hawaiian or other Pacific Islander White Revise Revising question to be in accordance with SFD-15 No

Sheet 2: MA-PD Survey

Existing Question (2025) Proposed Question (2025) Type of Change Reason for Change Burden Change
38. A co-pay is the amount of money you pay at the time of a visit to a doctor's office or clinic. In the last 6 months, did your health plan offer to lower the amount of your co-pay because you have a health condition (like high blood pressure)? N/A Remove Program using data from this question is ending in 2025 No
39. Your health plan benefits are the types of health care and services you can get under the plan. In the last 6 months, did your health plan offer you extra benefits because you have a health condition (like high blood pressure)? N/A Remove Program using data from this question is ending in 2025 No
52. In the last 6 months, did anyone from a clinic, emergency room, or doctor’s office where you got care treat you in an unfair or insensitive way because of any of the following things about you?
a. Health condition
b. Disability
c. Age
d. Culture or religion
e. Language or accent
f. Race or ethnicity
g. Sex (female or male)
h. Sexual orientation
i. Gender or gender identity
j. Income
N/A Remove question We removed response options "sexual orientation" and "gender or gender identity" from the 2025 survey in response to Executive Order 14168, “Defending Women From Gender Ideology Extremism and Restoring Biological Truth to the Federal Government”. We are removing the full question in response to Executive Orders for furture versions of the survey. No
60. Are you of Hispanic or Latino origin or descent? N/A Remove question Removing question to be in accordance with SFD-15 No
61. What is your race? Please mark one or more. American Indian or Alaska Native Asian Black or African-American Native Hawaiian or other Pacific Islander White 57. What is your race or ethnicity? Please mark one or more. American Indian or Alaska Native Asian Black or African-American Hispanic or Latino Middle Eastern or North African Native Hawaiian or other Pacific Islander White Revise Revising question to be in accordance with SFD-15 No

Sheet 3: MA-Only Survey

Existing Question (2025) Proposed Question (2025) Type of Change Reason for Change Burden Change
38. A co-pay is the amount of money you pay at the time of a visit to a doctor's office or clinic. In the last 6 months, did your health plan offer to lower the amount of your co-pay because you have a health condition (like high blood pressure)? N/A Remove Program using data from this question is ending in 2025 No
39. Your health plan benefits are the types of health care and services you can get under the plan. In the last 6 months, did your health plan offer you extra benefits because you have a health condition (like high blood pressure)? N/A Remove Program using data from this question is ending in 2025 No
47. In the last 6 months, did anyone from a clinic, emergency room, or doctor’s office where you got care treat you in an unfair or insensitive way because of any of the following things about you?
a. Health condition
b. Disability
c. Age
d. Culture or religion
e. Language or accent
f. Race or ethnicity
g. Sex (female or male)
h. Sexual orientation
i. Gender or gender identity
j. Income
N/A Remove question We removed response options "sexual orientation" and "gender or gender identity" from the 2025 survey in response to Executive Order 14168, “Defending Women From Gender Ideology Extremism and Restoring Biological Truth to the Federal Government”. We are removing the full question in response to Executive Orders for furture versions of the survey. No
55. Are you of Hispanic or Latino origin or descent? N/A Remove question Removing question to be in accordance with SFD-15 No
56. What is your race? Please mark one or more. American Indian or Alaska Native Asian Black or African-American Native Hawaiian or other Pacific Islander White 52. What is your race or ethnicity? Please mark one or more. American Indian or Alaska Native Asian Black or African-American Hispanic or Latino Middle Eastern or North African Native Hawaiian or other Pacific Islander White Revise Revising question to be in accordance with SFD-15 No

Sheet 4: PDP Survey

Existing Question (2025) Proposed Question (2026) Type of Change Reason for Change Burden Change
20. Are you of Hispanic or Latino origin or descent? N/A Remove question Removing question to be in accordance with SFD-15 No
21. What is your race? Please mark one or more. American Indian or Alaska Native Asian Black or African-American Native Hawaiian or other Pacific Islander White 20. What is your race or ethnicity? Please mark one or more. American Indian or Alaska Native Asian Black or African-American Hispanic or Latino Middle Eastern or North African Native Hawaiian or other Pacific Islander White Revise Revising question to be in accordance with SFD-15 No
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