Consent-Based Social Security Number Verification Service (CBSV)

Forms and Documents

Document Name	Status
Form SSA-89 Completing Form SSA-89 Form	Modified
Form SSA-88 Storing Consent Forms Form	Modified
Addendum 0960-0760.docx Supplementary Document	2025-12-17
Supporting Statement 0960-0760.docx Supporting Statement A	2025-12-17

IC Document Collections

IC ID	Document Title	Status
198246	Dispute Resolution Instruction	Modified
198245	Cancellation of Agreement Instruction	Modified
198244	Reporting Changes in Users' Status Instruction	Modified
198243	Reporting Issues Encountered on Web Service Testing Instruction	Modified
198179	Web Service Transactions for ETE User Agreement for CBSV Instruction	Modified
198097	Registration User Agreement for External Testing Environment for CBSV Web Services Instruction	Modified
181578	CPA Compliance Review and Report Instruction	Modified
181577	Responding to CPA Re-Contact Instruction	Modified
181576	Completing Form SSA-89 Form	Modified
181575	Compliance Review Activities Instruction	Modified
181574	Storing Consent Forms Form	Modified
181573	Using System to Upload Request Files, Check Status, Download Results Instruction	Modified
181572	Creation of SSN Requests, Data Entry, Documentation Maintenance Etc. Instruction	Modified
181571	Registration Process Instruction	Modified

ICR Details

OMB Control No: 0960-0760	ICR Reference No: 202507-0960-010
Status: Received in OIRA	Previous ICR Reference No: 202505-0960-003
Agency/Subagency: SSA	Agency Tracking No:
Title: Consent-Based Social Security Number Verification Service (CBSV)
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 12/17/2025

	Requested	Previously Approved
Expiration Date	36 Months From Approved	12/31/2025
Responses	655,163	2,587,530
Time Burden (Hours)	73,250	193,911
Cost Burden (Dollars)	0	0

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Abstract: SSA is requesting to make revisions to the CBSV User Agreement. This collection instrument defines the conditions, terms, and safeguards under which SSA provides participating businesses with the verification of Social Security numbers. This action does not affect the public reporting burden. SSA developed CBSV in response to multiple requests from the business community. CBSV is a fee-for-service process which allows SSA to process high volumes of SSN verifications that companies need for business purposes. Since this is not required by law but is being provided as a service, businesses incur the costs of CBSV. The respondents are companies requesting SSN verifications from SSA as part of their business process.

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Authorizing Statute(s): US Code: 42 USC 1306 Name of Law: Social Security Act
   US Code: 42 USC 405 Name of Law: Social Security Act
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 34327	07/21/2025
30-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 58678	12/17/2025
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 14

IC Title	Form No.	Form Name
CPA Compliance Review and Report
Cancellation of Agreement
Completing Form SSA-89	SSA-89	Authroiztion for the Social Security Administration to Release SSN Verification
Compliance Review Activities
Creation of SSN Requests, Data Entry, Documentation Maintenance Etc.
Dispute Resolution
Registration Process
Registration User Agreement for External Testing Environment for CBSV Web Services
Reporting Changes in Users' Status
Reporting Issues Encountered on Web Service Testing
Responding to CPA Re-Contact
Storing Consent Forms	SSA-88	Pre-Approval Form For Consent Based Social Security Number Verification (CBSV)
Using System to Upload Request Files, Check Status, Download Results
Web Service Transactions for ETE User Agreement for CBSV

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	655,163	2,587,530	0	0	-1,932,367	0
Annual Time Burden (Hours)	73,250	193,911	0	0	-120,661	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: When we last cleared this IC in 2022, the burden was 193,911 hours. However, we are currently reporting a burden of 70,537 hours. This change stems from a decrease in the number of participating companies, and an increase in the number of transactions, we have not identified a correlation between the reduction in burden hours and the implementation of eCBSV. There is no change to the burden time per response. Although the number of responses changed, SSA did not take any actions to cause this change. These figures represent current Management Information data.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 12/17/2025

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