DEPARTMENT
OF
HEALTH
&
HUMAN
SERVICES
Centers for Medicare & Medicaid Services
Center for Consumer Information and Insurance Oversight 200 Independence Avenue SW
Washington, DC 20201
Form Approved- exp. XX/XX/2028 OMB Control Number: 0938-1172
BLUEPRINT FOR APPROVAL OF STATE-BASED HEALTH INSURANCE EXCHANGES
Coverage
Years
Beginning
on or after 2025
Table of Contents for
Blueprint for Approval of
State-Based Health Insurance
Exchanges
SECTION I: OVERVIEW OF BLUEPRINT APPLICATION AND APPROVAL REQUIREMENTS iii
Exchange Blueprint Application Submission, Review and Approval Process vi
Assessment of State Progress, Documentation and Readiness Reviews vi
SECTION II: DECLARATION OF INTENT LETTER ix
Contents of Declaration of Intent Letter x
SECTION III: APPLICATION FOR APPROVAL OF STATE-BASED HEALTH INSURANCE EXCHANGES xi
PART A: APPLICATION ATTESTATION xiii
PART B: EXCHANGE DECLARATIONS xiv
PART C: STATE-BASED EXCHANGE BLUEPRINT APPLICATION 1
1.0 Legal Authority and Governance 1
2.0 Consumer Assistance Tools and Programs 3
3.0 Eligibility and Enrollment 13
6.0 Finance and Organization 31
9.0 Program Integrity and Oversight 37
PART D: STATE-BASED EXCHANGE ON THE FEDERAL PLATFORM BLUEPRINT APPLICATION 1
1.0 Legal Authority and Governance 1
2.0 Consumer Assistance Tools and Programs 3
3.0 Eligibility and Enrollment 9
6.0 Finance and Organization 17
The Patient Protection and Affordable Care Act (P.L. 111-148) and the Health Care and Education Reconciliation Act of 2010 (P.L. 111-152) (together referred to as the ACA) established American Health Benefit Exchanges, beginning January 1, 2014, to provide individuals and small business employees access to health insurance coverage. ACA § 1311(b) and 45 CFR § 155.100 describe an Exchange as an entity that both facilitates the purchase of Qualified Health Plans (QHPs) by qualified individuals and provides for the establishment of a Small Business Health Options Program (SHOP).
The ACA and its implementing regulations provide states with flexibility in the design and operation of Exchanges to ensure states are implementing Exchanges that best meet their consumers’ needs. States can choose to establish and operate a State-based Exchange (SBE) or a State-based Exchange on the Federal Platform (SBE-FP). To operate an SBE, a state must first operate an SBE-FP per § 155.106(c), meeting all requirements established under § 155.200(f), for at least one plan year, including its first Open Enrollment period. States electing to operate as an SBE-FP rely on the federal HealthCare.gov platform to carry out eligibility and enrollment functions but operate other Exchange functions themselves, including consumer assistance and outreach. The Secretary of the U.S. Department of Health and Human Services (HHS) operates a Federally-facilitated Exchange (FFE) in states that do not elect to operate either an SBE-FP or SBE. FFE states can also work with CMS to undertake certain Plan Management functions for their individual and SHOP markets.
Pursuant to 45 CFR §§ 155.105 and 155.106, states that elect to operate an SBE-FP or SBE must complete and submit an Exchange Blueprint Application. The Exchange Blueprint Application documents that an Exchange will meet the legal and operational requirements associated with the Exchange model a state chooses to pursue. As part of its Exchange Blueprint Application submission, a state will also agree to demonstrating operational readiness to implement and execute the required Exchange activities described in the Exchange Blueprint Application.
This document includes the Exchange Blueprint Application for states seeking approval to operate either an SBE-FP or SBE for coverage years beginning on, or after, January 1, 2025, and includes the following application components:
Declaration of Intent Letter (Section II)
Exchange Blueprint Application (Section III)
Part A: Application Attestation
Part B: Exchange Declarations
Parts C and D: SBE and SBE-FP Application
This Exchange Blueprint Application replaces previous versions. All FFE states electing to operate an SBE-FP or SBE must submit a Declaration of Intent Letter and the applicable sections of the Exchange Blueprint Application. States that already have a conditionally-approved Exchange Blueprint Application as an SBE-FP or SBE for a coverage year prior to January 1, 2025 and wish to transition to a new State Exchange model must submit an updated Declaration of Intent Letter and Exchange Blueprint Application for the applicable model.
An SBE transitioning to an SBE-FP should also refer to the Appendix in this document for further information.
A state operating as an SBE-FP or SBE that is electing to transition to the FFE should follow the process described in 45 CFR § 155.106(b).
Figure 1: State Exchange Model Options and Exchange Blueprint Application Requirements and Timelines for Coverage Years Beginning On, or After, January 1, 2025
SBE |
SBE-FP |
FFE |
---|---|---|
State performs all Exchange functions, including coordination with state Medicaid and Children’s Health Insurance Program (CHIP). State may rely on CMS for the following functions:
|
State performs the following Exchange functions:
State relies on CMS for the following functions:
State elects whether CMS (through the HealthCare.gov eligibility platform) will perform Medicaid and CHIP assessments or determinations. (Notification is through CMS’s Center for Medicaid and CHIP Services (CMCS)). |
CMS performs all Exchange functions through HealthCare.gov. State may elect to perform certain plan management (PM) functions.1 State elects whether CMS (through the HealthCare.gov eligibility platform) will perform Medicaid and CHIP assessments or determinations. (Notification is through CMS’s CMCS). |
State Must Submit:
|
State Must Submit:
|
Not applicable. SBEs or SBE-FPs that wish to transition to the FFE should notify CMS in accordance with timelines in 45 CFR § 155.106(b) |
Upon a state’s submission of its Declaration of Intent Letter, HHS’s Centers for Medicare & Medicaid Services (CMS) will engage the state and provide technical assistance on the completion of the state’s Exchange Blueprint Application, if not already submitted, and the process toward approval or conditional approval.
HHS recognizes that states depend on HHS/CMS, other federal agencies, and contractors for guidance associated with their Exchange establishment. CMS’s approval of an SBE-FP and SBE will take into account that states will be in various stages of development when states submit an Exchange Blueprint Application to CMS. As a result, CMS will grant conditional approval for an SBE or SBE-FP that does not meet all applicable Exchange requirements at the time of Exchange Blueprint Application submission, but that has:
Attested to meeting all applicable requirements in the Exchange Blueprint Application;
Is making significant progress toward meeting the requirements with projected dates of completion, and;
Is anticipated to be operationally ready for the applicable Open Enrollment Period.
Once a state has been conditionally approved, CMS will work closely with each Exchange to monitor state progress and ensure that proposed dates of completion for Exchange Blueprint Application activities and other project milestones are met in accordance with the state’s projected completion dates.
As described in 45 CFR § 155.106(a)(2), a State electing to be an SBE or SBE-FP must conduct specific public engagement activities. Upon submission of its Exchange Blueprint application the State must publish, through its website, a public notice indicating that the State is seeking approval from HHS to transition to a State Exchange. The notice should include a copy of the Exchange Blueprint application, a description of the Plan Year for which the State seeks to transition to a State Exchange, and information about when and where the State will conduct public engagements regarding the State's Exchange Blueprint application.
A State must conduct, prior to receiving approval or conditional approval, at least one public engagement regarding the State's Exchange Blueprint application progress. The public engagement is meant to provide interested parties the opportunity to learn about the State's progress in transitioning to a State Exchange and offer input on that transition. A State can determine the timeline and manner, within the parameters of 45 CFR § 155.106(a)(2)(ii), in which to hold this public engagement but must submit the plan to CMS for review and approval. Following this initial public engagement a State must conduct periodic public engagements, either in-person or virtually, in a timeframe and manner considered effective by the State.
CMS will utilize regular calls with the state, state-submitted documentation, and implementation and/or operational readiness reviews to monitor and provide guidance to states on their Exchange information technology (IT) system build and implementation of programmatic requirements as defined in the Exchange Blueprint Application. Operational readiness entails CMS’s and its federal agency partners’ assessment of the capacity of an Exchange to conduct Exchange business. The objective of these assessments is to assure that an Exchange’s policies, procedures, operations, technology, and other administrative capacities have been implemented and scaled to meet the needs of the State Exchange’s population. CMS will use the information in an Exchange’s Blueprint Application to determine the need for, and timing of, in-person or virtual periodic readiness assessments.
CMS will require that the State provide documentation and information technology testing results demonstrating progress towards meeting the Exchange Blueprint Application requirements. Requests for documentation and information technology system testing results may occur as part of the regular monitoring calls, readiness reviews or other consults as requested by CMS.
CMS also requires formal testing between the State’s IT system and the CMS Federal Data Services Hub (FDSH) to ensure connectivity, correct data exchange formats and values, correct interpretation of responses from the FDSH by the State, and ensure correct information is transmitted and captured. CMS will provide guidance and documentation to assist States with testing the automated functionality of their Exchanges and reporting results to CMS.
An Exchange’s conditional approval status will continue as long as a State continues to meet expected progress milestones and until a State successfully demonstrates its ability to perform all required Exchange activities and comply with all applicable Federal guidance and regulations. Provided that the State is continuing to demonstrate progress in meeting the requirements outlined in its conditional approval determination, a State Exchange will maintain conditional approval status. Questions Regarding the Exchange Blueprint Application and Technical Assistance
States can contact CMS/CCIIO’s State Marketplace and Insurance Programs Group (SMIPG) at SBMOversight@cms.hhs.gov for information about technical assistance consultations, and resources available to states on the Exchange Blueprint Application process. SBE-FP and SBE states with an assigned CMS CCIIO State Officer (SO) should contact him or her for specific questions regarding Exchange Blueprint Application submissions.
According to the Paperwork Reduction Act of 1995 (PRA), no persons are required to respond to a collection of information unless it displays a valid Office of Management and Budget (OMB) control number. The valid OMB control number for this information collection is 0938-1172. This information collection is required for States electing to be an SBE or SBE-FP and seeking approval from HHS/CMS as such. Information provided by States collected through the State Exchange Blueprint Application tool will be used by CMS to determine a state’s compliance with federal requirements to establish and operate an SBE or SBE-FP and serves as the basis for HHS/CMS to make its determination of whether a state can be approved to operate an SBE or SBE-FP. The time required to complete this information collection is estimated to average 53.25 hours per response, including the time to review instructions, search existing data resources, gather the data needed, to review and complete the information collection. This information collection is required for States wanting to obtain and establish an SBE or SBE-FP pursuant to 45 CFR §§ 155.105 and 155.106 and is private/confidential to the extent permitted by law. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to:
CMS
7500 Security Boulevard
Attn: PRA Reports Clearance Officer
Mail Stop C4- 26-05
Baltimore, Maryland 21244-1850
A State seeking to operate an SBE-FP or SBE for coverage years beginning on, or after, January 1, 2025 will declare the type of Exchange model it intends to pursue through an Exchange Declaration of Intent (DOI) to be submitted to CMS CCIIO in advance of the submission of an Exchange Blueprint Application.
A State’s Declaration of Intent must be signed by the State’s governor. As described below, the Declaration of Intent’s contents must include basic information associated with its designated Exchange model(s). The Declaration of Intent should include a designation of the individual(s) who will serve as the primary point of contact for CMS regarding the Exchange. The individual(s) should be authorized to bind the State regarding the State’s Exchange, as well as to complete and sign the Exchange Blueprint Application.
States are encouraged to submit their Exchange Declaration of Intent as early as possible but no later than the following timelines:
States transitioning to an SBE must submit the DOI no later than 21 months prior to the beginning of an SBE’s first Open Enrollment. This timeframe presumes that the State will operate as an SBE-FP for one year. The State’s Declaration of Intent should include confirmation of the plan year for which the State intends to operate both as an SBE-FP and an SBE. A State planning to transition to an SBE that plans to operate as an SBE-FP for longer than one year or that is already operating as an SBE-FP should contact CMS CCIIO for further guidance.
States transitioning to an SBE-FP only must submit the DOI no later than 9 months prior to the beginning of an SBE-FP’s first Open Enrollment.
These timelines are based on CMS’s experience with the length of time needed for States to implement the business processes and information technology platforms required for each Exchange operational model. States are recommended to consult with CMS CCIIO for further guidance as needed. A State’s Declaration of Intent should be sent to:
CMS CCIIO
200 Independence Avenue SW, Suite 739H
Washington DC, 20201
In addition, please email a copy to SBMOversight@cms.hhs.gov. To support CMS’s goal of public transparency, states must post their Declaration of Intent Letter to the state (or other appropriate) website.
A state’s Declaration of Intent Letter must include the following:
The Exchange model that the state chooses to pursue (SBE-FP or SBE).
Confirmation of the plan year (PY) for which the State intends to begin operations (i.e., PY 2025 or a subsequent PY). If applying to be an SBE, confirmation of the PY for which the State intends to operate an SBE-FP and an SBE.
Designation of the individual(s) (Designee(s)) authorized to act as primary point(s) of contact and authorized to bind the state with CMS regarding the State’s Exchange, as well as to complete and sign the Exchange Blueprint Application.
Acknowledgement that CMS and the state may agree to amend its Declaration of Intent Letter to include additional information necessary to establish its Exchange.
CMS requires that states seeking approval to operate an SBE-FP or SBE must complete and submit an Exchange Blueprint Application. States that already have a conditionally-approved Exchange Blueprint Application that are seeking to transition to a different Exchange model (either an SBE-FP or SBE) must submit an update to their Exchange Blueprint Application for approval.
The Exchange Blueprint Application documents that a state’s Exchange has met, or will meet, all legal and operational requirements associated with the Exchange model that the state intends to operate. Specifically, a state must attest to the current ability of its Exchange to meet specified requirements or to its intention to complete the specified requirements by a future date. As part of its Exchange Blueprint submission, a state will also agree to demonstrating operational readiness to execute Exchange activities. States may attest to activities being completed by the Exchange or a designee through contract, agreement, or other arrangement. However, the Exchange is ultimately responsible for meeting all applicable federal requirements outlined in the Exchange Blueprint Application and for the successful performance of each activity. CMS considers the Exchange Blueprint Application an agreement that exists solely between the state and CMS. CMS encourages states to reach out to CMS/CCIIO/SMIPG at SBMOversight@cms.hhs.gov for clarification on any activities that direct states to consult CMS guidance and or regulations that provide more detailed information about the applicability of certain Exchange functional requirements to specific Exchange models.
Per regulations at 45 CFR § 155.106, states seeking to operate an SBE must submit their Exchange Blueprint Application (or updated Exchange Blueprint Application) to CMS at least 15 months prior to the beginning of an SBE’s first Open Enrollment. States seeking to operate an SBE-FP must submit their Exchange Blueprint Application (or updated Exchange Blueprint Application) to CMS at least three months prior to the beginning of an SBE-FP’s first Open Enrollment.
The Exchange Blueprint Application is electronically available for states to complete and submit through the CMS/CCIIO State Exchange Resource Virtual Information System (SERVIS) (https://portal.cms.gov). To gain access to SERVIS and be able to complete and submit the Exchange Blueprint Application, a state without an assigned CMS CCIIO SO would need to email a request to SBMOversight@cms.hhs.gov with the subject line Exchange Blueprint Application Notification. States with an assigned CMS CCIIO SO will work closely with their SO to complete and submit an update to their Exchange Blueprint Application.
The Exchange Blueprint Application includes the following components. States seeking approval to operate an SBE-FP or SBE for coverage years beginning on, or after, January 1, 2025 must complete and submit Part A and Part B. States complete Part C or Part D depending on their Exchange model:
Part A. Application Attestation: The individual(s) designated in a state’s Declaration of Intent Letter (the Designee(s)) must attest on the state’s behalf to the accuracy of the information submitted for the entire Exchange Blueprint Application submission.
Part B. Exchange Declarations: The applicant must provide an overview of key Exchange options within the model the state has chosen to operate.
Part C. State-based Exchange Blueprint Application: States seeking to be SBEs must attest to either completion or expected completion of required activities.
Part D. State-based Exchange on the Federal Platform Blueprint Application: States seeking to be SBE-FPs must attest to either completion or expected completion of required activities.
ON THIS DATE, I ATTEST THAT THE STATEMENTS AND INFORMATION CONTAINED IN THIS EXCHANGE BLUEPRINT APPLICATION AND DOCUMENTS SUBMITTED IN CONJUNCTION WITH THIS EXCHANGE BLUEPRINTAPPLICATION ACCURATELY REPRESENT THE STATUS OF MY STATE’S INSURANCE EXCHANGE BEING DEVELOPED UNDER TITLE I OF THE PATIENT PROTECTION AND AFFORDABLE CARE ACT OF 2010 (Pub. L. 111-148), AS AMENDED BY THE HEALTH CARE AND EDUCATION RECONCILIATION ACT OF 2010 (Pub. L. 111-152), AND REFERRED TO COLLECTIVELY AS THE AFFORDABLE CARE ACT; AND REGULATIONS AT 45 CFR §§ 153, 155, AND 156.
(Name of State)
(Signature of
Governor Designee
of the
State, Date
Signed)
FUTURE REVIEWS FOR FUNCTIONALITY OR COMPLIANCE: The Exchange agrees to participate in implementation and operational readiness reviews prior to opening as an Exchange as requested by CMS. As part of these reviews, CMS may request the Exchange to provide testing results or other documentation demonstrating Exchange’s ability to comply with regulations in 45 CFR § 155.
Agree: Do not agree:
DESIGNATED EXCHANGE OFFICIAL(S) CONTACT INFORMATION THAT IS COMPLETING THE EXCHANGE BLUEPRINT APPLICATION & ATTESTATION:
NAME:
TELEPHONE:
EMAIL ADDRESS:
NAME:
TELEPHONE:
EMAIL ADDRESS:
STATE(S) NAME:
STATE
EXCHANGE
MODEL AND
PLAN
YEAR:
(Check
which
model
your
state is
applying for, as well as indicate the plan year state
intends to begin operations of the model)
SBE Plan Year
SBE-FP Plan Year
Regional Exchange Plan Year
(Please note that, in addition to meeting the requirements described in the Exchange Blueprint Application, states seeking approval to operate a Regional Exchange must also meet the requirements under 45 CFR § 155.140)
DECLARATION of INTENT LETTER: (Confirm whether your state has submitted its Declaration of Intent Letter or if it is included with the Exchange Blueprint Application)
Declaration of Intent Letter submitted
Date
submitted to CMS
If you are seeking to implement an SBE, indicate if you will be relying on CMS for any of the following Exchange functions: (check all that apply)
Risk adjustment (45 CFR § 153 Subpart D)
Exemptions (45 CFR § 155 Subpart G)
Employer coverage appeals (45 CFR § 155.555)
GOVERNANCE
STRUCTURE:
(check
one)
State agency
Quasi-governmental entity
Nonprofit
Other
1.1
Exchange Enabling Authority: The Exchange will have the
appropriate authority to operate an SBE compliant with Affordable
Care Act § 1321(b) and applicable rulemaking.
Provide citation of Exchange-enabling authority:
Provide URL of Exchange-enabling authority:
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
1.2 Authority to Certify Qualified Health Plans (QHPs): The Exchange will have the appropriate state authority to certify QHPs and oversee QHP issuers consistent with 45 CFR § 155.1010(a), in coordination with the appropriate state insurance oversight entity.
Provide citation of Exchange-enabling authority:
Provide URL of Exchange-enabling authority:
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
1.3 Risk Adjustment: If the Exchange opts to perform risk adjustment, the state will have the legal authority to operate the risk adjustment program per 45 CFR § 153 and Affordable Care Act 1343.
Exchange will perform risk adjustment.
Exchange opts not to perform risk adjustment.
Provide citation of authority to operate risk adjustment:
Provide URL of authority to operate risk adjustment:
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
1.4 Authority to Generate Revenue: The Exchange will have the appropriate authority to generate revenue to ensure operational sustainability and will have defined methods for generating revenue (e.g., user fees) pursuant to ACA § 1311(d)(5)(A).
Provide citation of Exchange-enabling authority:
Provide URL of Exchange-enabling authority:
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
1.5
If applicable: Board and
Governance
Structure: If the Exchange is an independent State
agency or a non-profit entity established by the State, the
Exchange will establish a board and governance structure in
compliance with ACA § 1311(d) and 45 CFR § 155.110.
Exchange will establish a board and governance structure.
Exchange opts not to establish a board and governance structure.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
1.6
Public Notice and Engagement
a. The Exchange will issue a public notice of its Exchange Blueprint application submission through its website in compliance with 45 CFR § 155.106(a)(2)(i).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
URL for public notice:
b.
The Exchange will conduct at least one public engagement (such as a
townhall meeting or public hearing) either in-person or virtually,
regarding the Exchange Blueprint application progress in compliance
with 45 CFR § 155.106(a)(2)(ii). The Exchange will submit a
plan to CMS for approval. Following the initial public engagement,
the Exchange will conduct periodic public engagements, either
in-person or virtually, in a timeframe and manner considered
effective by the State.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
Date(s) and format of public engagement(s):
1.7
Stakeholder Consultation: The Exchange will conduct stakeholder
consultation to seek input for the duration of Exchange planning and
operation pursuant to 45 CFR § 155.130. This includes
consultation with consumers, small businesses, State Medicaid and
CHIP agencies, agents/brokers, large employers, if applicable,
Federally-recognized Tribes, as defined in the Federally Recognized
Indian Tribe List Act of 1994, 25 U.S.C. 479a and other relevant
stakeholders.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
1.8 Open Enrollment: The Exchange will provide an initial Open Enrollment period and annual open enrollment periods in accordance with 45 CFR § 155.410.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
2.1
Call Center
a. The Exchange will establish and operate a toll-free call center that will provide eligibility and enrollment support and will respond to any requests for assistance from consumers pursuant to 45 CFR § 155.205(a).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
b.
The Exchange call center will provide information to consumers in a
manner that is accessible and timely for individuals living with
disabilities and for individuals who have limited English
proficiency, including providing about and informing consumers of
the availability of auxiliary aids and services, and oral
interpretation at no cost to the consumer, in accordance with CMS
regulations and guidance pursuant to 45 CFR § 155.205(c)(1),
(c)(2)(i), and (c)(3).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
c.
The Exchange call center will provide consumers with access to a
live call center representative during the Exchange's published
hours of operation, who can assist consumers with filing their
Exchange application, including providing consumers with information
on their eligibility for Advance Premium Tax Credits (APTCs) and
Cost-Sharing Reductions (CSRs), facilitating a consumer's comparison
of QHPs, and helping consumers complete their Exchange applications
for submission to the Exchange, pursuant to 45 CFR §
155.205(a).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
2.2
Website
a. The Exchange will establish and maintain an up-to-date internet website in accordance with 45 CFR § 155.205(b).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
b. The Exchange will engage with and solicit feedback from experts, stakeholders, consumers, and CMS in the website design process to ensure website ease of use for consumers and functionality. This includes ease of access to information on health coverage programs and assisters, as well as ease of navigation to the online eligibility application and enrollment process without assister support (i.e., applicant self-service in applying for, and enrolling in, coverage through the Exchange). The Exchange will submit a plan to CMS for approval.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
c.
The Exchange website will supply comparative information on
available QHPs, which may be provided through consumer-facing plan
comparison and shopping tools, and will include information on
premiums and cost sharing, benefits and coverage, metal categories,
and all other requirements in accordance with 45 CFR §
155.205(b)(1).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
d. The
Exchange website will provide consumers with information about
Navigators as described in 45 CFR § 155.210 and other
consumer-assistance services, including the toll-free telephone
number of the Exchange call center in accordance with 45 CFR §
155.205(b)(3). The website must clearly define and explain the roles
of Navigators and other assisters in the QHP selection and
enrollment process.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
e. The Exchange website will allow for eligibility determinations to be made in accordance with 45 CFR § 155 Subpart D pursuant to 45 CFR § 155.205(b)(4).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
f. The
Exchange website will allow for qualified individuals to select a
QHP in accordance with 45 CFR § 155 Subpart E pursuant to 45
CFR § 155.205(b)(5).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
g. The Exchange website will make available, by electronic means, a calculator to facilitate the comparison of available QHPs after the application of any advance payments of the premium tax credit and any CSRs pursuant to 45 CFR § 155.205(b)(6).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
h.
The Exchange website will meet accessibility standards including
providing information to consumers in plain language, and in a
manner that is accessible and timely for individuals living with
disabilities and for individuals who have limited English
proficiency, in accordance with CMS regulations and guidance
pursuant to 45 CFR § 155.205(c). The Exchange website will
inform individuals about the availability of auxiliary aids and
services for people with disabilities, language services at no cost
to the individual, oral interpretation, and written translations. It
will provide taglines in non-English languages indicating the
availability of language services.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
2.3 Outreach and Education
a. The Exchange will coordinate and conduct outreach and education activities to educate consumers about the Exchange and insurance affordability programs, and to encourage consumer participation in the Exchange as specified in 45 CFR § 155.205(e). These activities could include, for example, informational marketing materials, advertisements, community outreach events, or other outreach and education activities that the Exchange determines suitable for its consumers.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
c.
The Exchange outreach and education information will meet
accessibility standards including providing information to consumers
in plain language, and in a manner that is accessible and timely for
individuals living with disabilities and for individuals who have
limited English proficiency, in accordance with CMS regulations and
guidance pursuant to 45 CFR § 155.205(c). The Exchange outreach
and education information will inform individuals about the
availability of auxiliary aids and services for people with
disabilities, language services at no cost to the individual, oral
interpretation, and written translations. It will provide taglines
in non-English languages indicating the availability of language
services.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
2.4
Consumer Assistance: The Exchange will implement consumer
assistance functions in accordance with 45 CFR § 155.205(d)
including providing referrals to any applicable office of health
insurance consumer assistance or health insurance ombudsman
established under section 2793 of the Public Health Service Act, or
any other appropriate state agency or agencies, for any enrollee
with a grievance, complaint, or question regarding their health
plan, coverage, or a determination under such plan or coverage.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
2.5
Navigator Program
a. The Exchange will establish, fund, and operate a Navigator program through which it will award grants to eligible entities or individuals capable of carrying out Navigator duties as required under 45 CFR § 155.210.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
Upload document that outlines how State is implementing Navigator program according to regulatory requirements 45 CFR § 155.210.
b.
Total funding available to Navigator applicants and the final
amount of Navigator grantees in the state should consider that
Navigators will provide targeted assistance to uninsured
individuals, consumers currently enrolled in QHP coverage, and
underserved or vulnerable populations, as identified by the
Exchange, within the Exchange’s service area.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
c.
The Exchange will develop and publicly disseminate a set of
standards for Navigator grantees to meet that prevent or minimize
potential conflicts of interest that may exist for entities or
individuals to be awarded grants in accordance with 45 CFR §
155.210(b)(1).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
d. The Exchange will develop and publicly disseminate a set of training standards for Navigator grantees to meet that ensure expertise concerning topics such as QHP options, insurance affordability programs, eligibility and enrollment rules and regulations, privacy and security standards, and all other requirements in accordance with 45 CFR § 155.210(b)(2).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
e. The Exchange will enter into agreements pursuant to 45 CFR § 155.260(b) with Navigator grantees to ensure adherence to all terms and conditions of privacy and security standards.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
2.6
Non-Navigator Assistance Personnel
If the Exchange opts to have a non-Navigator assistance personnel program, the Exchange will maintain full responsibility for program operations, as well as for selecting and ensuring the proper training of all non-Navigator assistance personnel in the Exchange. Specifically, the Exchange will develop and implement a training program for non-Navigator assistance personnel and ensure they comply with all applicable regulatory requirements, including 45 CFR §§ 155.205(d)-(e), 45 CFR 155.215, and 45 CFR 155.260(b).
The Exchange will use non-Navigator assistance personnel.
The Exchange does not opt to use non-Navigator assistance personnel.
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2.7 Certified Application Counselors (CACs)
a. The Exchange will establish a CAC program pursuant to 45 CFR § 155.225 and will either designate an organization to certify CACs to perform specified duties, directly certify CACs to perform specified duties, or implement a combination of both these approaches in establishing its CAC program.
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b. If the Exchange designates an organization to certify CACs (i.e., a CAC designated organization [CDO]), the Exchange will establish a formal agreement with the CDO pursuant to § 155.225(b)(i), and ensure that the CDO meets the standards and requirements for CACs pursuant to § 155.225(b).
The Exchange will designate an organization to certify CACs.
The Exchange does not opt to designate an organization to certify CACs.
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c.
The Exchange will ensure, either directly or through a CDO, that
CACs meet certification standards established by the Exchange
including completion of approved required Exchange training pursuant
to 45 CFR § 155.225(d) and that CACs comply with all applicable
regulatory requirements, including 45 CFR § 155.225(e), 45 CFR
§ 155.225(f), and 45 CFR § 155.225(g).
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d. The Exchange will ensure CACs adherence to all terms and conditions of privacy and security standards pursuant to 45 CFR § 155.260(b).
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2.8
Agents and Brokers: If the Exchange permits agents and brokers
to assist consumers with enrolling in QHPs pursuant to 45 CFR §
155.220, the Exchange will clearly define the role of agents and
brokers including, as applicable, evidence of licensure, training,
and compliance with regulatory requirements under 45 CFR §
155.220.
The Exchange will use agents and brokers to assist consumers with enrolling in QHPs.
The Exchange does not opt to use agents and brokers to assist consumers with enrolling in QHPs.
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a. The
Exchange will ensure that an agent or broker receives consent from
an applicant to access the applicant’s personally-identifiable
information prior to assisting applicants in applying for and
enrolling in coverage through the Exchange, in accordance with 45
CFR § 155.220(c). The Exchange will ensure that an agent or
broker confirms an applicant’s completion of an eligibility
application through the Exchange internet website in order for the
applicant to receive and eligibility determination.
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b. The Exchange will have an agreement in place with agents and brokers operating in the individual Exchange consistent with 45 CFR § 155.220(d). The agreement will ensure agent and broker compliance with regulatory requirements including advanced registration with the Exchange, completed training on QHP options and insurance affordability program(s), and adherence to privacy and security standards pursuant to 45 CFR § 155.260.
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2.9 Web Brokers:
If
the State permits web-brokers to enroll consumers in QHPs,
and assist
consumers in
applying for
insurance affordability
programs, the Exchange will ensure that any web-broker whose
non-Exchange website will be used to select QHPs will comply with
all applicable provisions of 45 CFR §
155.220.
The Exchange will use Web Brokers.
The Exchange does not opt to use Web Brokers.
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a.
The Exchange, in accordance with 45 CFR § 155.220, will ensure
a web broker non-Exchange website discloses and displays the
standardized, comparative QHP information provided by the Exchange
or directly by QHP issuers, along with standardized disclaimers, and
provides a web link to the Exchange’s website.
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b. In
accordance with 45 CFR § 155.220(n), the Exchange will ensure a
web broker non-Exchange website prominently displays information
provided by the Exchange pertaining to a consumer’s
eligibility for APTCs or CSRs.
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c. In
accordance with 45 CFR § 155.220(n), the Exchange will ensure
that a web broker non-Exchange website provides consumers with
correct information, without omission of material fact, regarding
the Exchange, QHPs offered through the Exchange, and insurance
affordability programs.
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d. In
accordance with 45 CFR § 155.220(n), the Exchange will
establish the form and manner for its web-brokers to demonstrate
operational readiness and compliance with applicable requirements to
the Exchange, prior to the web-broker’s website being used to
complete an Exchange eligibility application or a QHP selection.
Upload document that outlines operational readiness criteria and assessment process.
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3.1
Single, Streamlined Application: The Exchange will use either
the CMS-developed single, streamlined application or a
State-developed alternative single, streamlined application for
health insurance coverage as provided under 45 CFR § 155.405.
The Exchange will perform State user testing and submit results,
upon request, to CMS.
Individual application (check one):
State-developed alternative
CMS-developed
a. The Exchange will ensure that the single, streamlined application only requires information that is necessary for determining eligibility in a QHP for the individual market, and for insurance affordability programs as specified in 45 CFR § 155.405 and in applicable CMS guidance and that it minimizes consumer burden including through only requiring applicants to enter information once and clearly marking optional fields.
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b. The
Exchange will ensure that the single, streamlined application
provides a separate question flow for applicants who are not
requesting an eligibility determination or assessment for insurance
affordability programs from the question flow for applicants who are
requesting an eligibility determination or assessment for insurance
affordability programs.
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c.
The Exchange will ensure that the single, streamlined application
contains the appropriate screening questions for non-MAGI Medicaid
programs, so that the Exchange is able to refer potentially
eligibility applicants to the appropriate State Medicaid Agency
(SMA) or State human services agency for a full determination of
eligibility for non-MAGI Medicaid.
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d. As
a designated voter registration entity under the National Voter
Registration Act (NVRA), the Exchange will ensure the single,
streamlined application contains an opportunity for all applicants
to obtain voter registration information and be directed to the
State’s pathway to voter registration.
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e.
The Exchange will ensure that the single, streamlined application
collects consent from the application filer to use the information
provided to verify applicant information through electronic data
sources, as required by privacy agreements between the Social
Security Administration, Internal Revenue Service, and Department of
Homeland Security.
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f.
The Exchange will ensure that the single, streamlined application
collects consent from the application filer to use the information
provided to verify applicant information through electronic data
sources, as required by privacy agreements between the Social
Security Administration, Internal Revenue Service, and Department of
Homeland Security.
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g.
An Exchange will ensure that the single, streamlined application
provides an applicant with eligibility results that clearly detail
each applicant’s program eligibility and any data
inconsistencies, if applicable. The eligibility results must also
detail next steps and provide the opportunity for the application
filer to view and print their Eligibility Determination Notice
(EDN). Under 45 CFR § 155.302(b)(4), the Exchange must also
give all applicants who are found ineligible for Medicaid the
opportunity to request a full Medicaid determination.
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3.2
Coordination Strategy with Insurance Affordability Programs and
SHOP
a. The Exchange will develop and document a coordination strategy with other entities administering insurance affordability programs and the Small Business Health Options Program (SHOP) that enables the Exchange to carry out eligibility and enrollment activities, consistent with 45 CFR §§ 155.345(a),155.510(a) and 155.706.
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b. If
electing to make final eligibility determinations for MAGI based
Medicaid, the Exchange will ensure that all processes for
determining MAGI based Medicaid eligibility are consistent with the
processes in place at the SMA. This includes all processes for
verifying applicant data, notifying applicants of their eligibility
results, and for resolving any data inconsistencies. The Exchange
will document their agreement with the SMA on these processes.
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c. The Exchange will have the capability to accept and process applications for individual Exchange coverage that have been collected by, and transferred from, its respective SMA or state human services agency that processes insurance affordability program applications without undue delay in accordance with 45 CFR § 155.345(a). The Exchange must accept all eligibility information and verification from its respective State Medical Agency (SMA) and must not duplicate any verifications or collect information from an applicant/consumer that was previously collected by the SMA. The Exchange must also provide notice of receipt of information, and final eligibility determination to the SMA. The Exchange agrees to test this process between the Exchange and the SMA, or other participating agency, and submit those results to CMS upon request.
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d. The
Exchange will also have the capability to collect and transmit
verified applicant information to the applicable state agencies
necessary to provide coverage to an applicant determined or assessed
eligible for Medicaid and CHIP without undue delay, in accordance
with 45 CFR § 155.345(a). The Exchange agrees to test this
process between the Exchange and the SMA, or other participating
agency, and submit those results to CMS upon request.
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3.3
Accepting and
Processing
Applications
and Application Updates Year.
a. The Exchange will have the capability in place to accept and process initial applications for eligibility per the requirement at 45 CFR § 155.310(a).
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b. The
Exchange will have the capability in place to accept and process
application updates or consumer changes in circumstances in
accordance with the requirement at 45 CFR § 155.330.
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c. The
Exchange will have the capability in place to accept applications
from enrollees who have disabilities or limited English proficiency
or literacy, as well as applications received through all required
channels, including in person, online, mail, and phone as required
per 45 CFR § 155.205.
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3.4
Eligibility Verifications. The Exchange will have a process to
verify applicant data, as part of the eligibility determination
process pursuant to 45 CFR § 155 Subpart D.
a. In accordance with 45 CFR § 155 Subpart D, the Exchange will and maintain an Eligibility Verification plan, available for CMS review upon request, that describes the Exchange’s data sources and processes used for conducting required eligibility verifications for eligibility in a QHP and eligibility for insurance affordability programs in accordance with 45 CFR §155 Subpart D.
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b.
The Exchange will have the capability to process inconsistencies in
accordance with 45 CFR § 155 Subpart D, when the Exchange
cannot verify information required to determine eligibility for
enrollment in a QHP through the Exchange, or advance payments of the
premium tax credit and cost-sharing reductions. The Exchange will
send notices to the applicant regarding the inconsistency without
delay and will provide a minimum of 90 days resolution period for
the applicant, with the option to extend the resolution period for
income inconsistencies at the discretion of the Exchange.
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c. The Exchange will take action on the consumer pursuant to the requirements at 45 CFR § 155.305(f)(4) when the Exchange finds that a tax-payer has failed to file an income tax return reconciling advanced payments of premium tax credit with their actual allotted premium tax credit.
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3.5 Conducting
Periodic Data Matching: The Exchange will have the capability to
conduct periodic data matching (PDM) pursuant to 45 CFR § 155
Subpart D. The Exchange must be able to periodically (at least twice
per year) examine available data sources to identify enrollee death,
or, for an enrollee who is receiving APTC/CSR, to identify
eligibility determinations/enrollment in Medicare, Medicaid, CHIP,
or a Basic Health Program (BHP) if applicable. An Exchange operating
an integrated eligibility system with a single eligibility rules
engine is deemed in compliance with this requirement.
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3.6
Conducting Eligibility Determinations and Annual Redeterminations:
The Exchange
will have the
capability to conduct eligibility determinations for the individual
market and SHOP, along with individual annual redeterminations, in
accordance with 45 CFR § 155 Subpart D.
a. The Exchange will determine individual eligibility for QHP coverage.
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b.
The Exchange will determine employer eligibility for the Small
Business Health Care Tax Credit (SBHCTC) for participation in the
SHOP.
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c. The
Exchange will assess or determine eligibility for Medicaid and CHIP
based on modified adjusted gross income (MAGI) and notify the
applicant of the opportunity to request a full determination of
eligibility from the Medicaid agency.
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d.
The Exchange will determine eligibility for APTC and CSR and will
be able to calculate and apply individual APTC amounts to QHP
premiums for APTC-eligible individuals based on the maximum APTC
level an individual is eligible for, the premium(s) of the QHP(s)
the individual selected, and the APTC level the individual selected
to apply to their QHP premium.
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e.
The Exchange must have the capability to provide special enrollment
periods (SEPs) to qualified individuals who have experienced a
triggering event as specified in 45 CFR § 155.420, such that
they may receive a determination of eligibility and enroll in a QHP,
or in the case of current enrollees, that they may make changes to
their QHP. The Exchange will conduct pre-enrollment verification of
this triggering event, pursuant to 155.420(g).
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f.
The Exchange will determine eligibility for exemptions from the
shared responsibility payments or has elected to use the CMS service
for this function.
Check here if the Exchange plans to use the CMS service for this function.
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If
State does not elect to use CMS service, upload plan for determining
eligibility for exemptions.
g. The Exchange will have the capability to conduct annual eligibility redeterminations and re-enrollments and will submit its procedures for doing so to CMS for approval on an annual basis pursuant to §155.335 (a)(2)(iii).
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3.7
Enrollment Transactions and APTC/CSR Information Processing:
The Exchange will have the capability to process individual market
QHP enrollment transactions and report eligibility and enrollment
information in accordance with 45 CFR §§ 155.400, 155.430,
and 155.720 and relevant CMS guidance.
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a.
The Exchange will have the capability to collect premiums in the
processing of individual market QHP enrollment transactions or
ensure that the Exchange’s issuers have the capability to
collect premiums in the processing of individual market QHP
enrollment transactions.
Check here if the Exchange plans to have its issuers perform this function on behalf of the Exchange.
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b.
The Exchange will have the capability to perform reconciliation of
enrollment transactions and APTC/CSR information in coordination
with the Exchange’s issuers in a timely manner.
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c. The
Exchange will have the capability to report and reconcile
eligibility and enrollment information in coordination with CMS.
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3.8
Eligibility Appeals for Individuals, Employers, and SHOP
a. The Exchange will operate an eligibility appeals process for individual consumers pursuant to 45 CFR 155 Subpart F, which includes:
Operating a first-tier appeals process that should be exhausted prior to utilizing the HHS appeals process option under 45 CFR 155.505(c)(2); and
Appeals from applicants who receive, from the Exchange, an assessment or determination of eligibility for the Medicaid and CHIP programs.
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Check one:
The Exchange will delegate authority to the Medicaid and/or CHIP agency to operate an individual eligibility appeals process for applicants who receive, from the Exchange, an assessment or determination of eligibility for the Medicaid and/or CHIP programs.
The
Exchange will not delegate authority to the Medicaid and/or
CHIP agency to operate an individual eligibility appeals process for
applicants who receive, from the Exchange, an assessment or
determination of eligibility for the Medicaid and/or CHIP programs.
b. The Exchange will determine whether it will operate an employer appeals process, pursuant to 45 CFR §§ 155.555(a) and (b), through which an employer may, in response to a notice under 45 CFR § 155.310(h), appeal a determination that the employer does not provide MEC through an employer-sponsored plan or that the employer does provide coverage but that it is not affordable coverage with respect to an employee. If the Exchange elects not to operate an employer appeals process, appellants will appeal directly to CMS.
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Check one:
The Exchange will operate an employer appeals process.
The Exchange will not operate an employer appeals process and use CMS’s employer appeals process instead.
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c. The Exchange will establish a SHOP eligibility appeals process for employers pursuant to 45 CFR § 155.740, including identifying and/or designating the entities responsible for processing SHOP eligibility appeals.
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3.9
Electronic Reporting of Eligibility Assessments and Determinations:
The Exchange will have the capability to electronically report
results of eligibility determinations, including determinations of
eligibility for an exemption from the individual responsibility
requirement (if applicable), and provide associated information to
the federal agencies administering insurance affordability programs
including CMS and IRS in accordance with federal guidance. This
includes information necessary to support the administration of the
APTC and CSR and support the employer responsibility provisions of
the ACA.
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3.10
Standards for Applications, Forms, and Notices: The Exchange
will provide applications, forms, and notices to individuals and
SHOP employers that adhere to standards in 45 CFR § 155.230 and
155.310.
a. The Exchange will generate applications, forms, and notices for individuals and SHOP employers that meet accessibility and readability requirements in 45 CFR § 155.205(c). This includes the single, streamlined application, along with notices of eligibility determination and annual redetermination.
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b.
The Exchange will provide notices that meet the content and format
requirements in 45 CFR § 155.230 and will provide individuals
with timely noticing of eligibility determinations in accordance
with 45 CFR § 155.310.
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c. The Exchange will have the ability to send notices to applicants or enrollees under the circumstances required and specified in 45 CFR § 155 Subpart D, this includes: a notice of initial eligibility determination, a notice of any changes to eligibility identified either through PDM or redeterminations, notice of failure to reconcile (FTR) status, notice of the right to appeal, notice of an incomplete eligibility application, and notice of data that is invalid or inconsistent with electronic verification.
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3.11
Centralized Eligibility and Enrollment Platform
a. The Exchange will operate a centralized eligibility and enrollment platform on the Exchange’s website such that the Exchange allows for the submission of the single, streamlined application for enrollment in a QHP and insurance affordability programs by consumers through the Exchange's website, and performs eligibility determinations for all consumers based on submissions of the single, streamlined application, in accordance with 45 CFR § 155.205(b)(4).
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b.
Through the centralized eligibility and enrollment platform
operated on its website, the Exchange will make all determinations
regarding consumer eligibility for QHP coverage and insurance
affordability programs, regardless of whether an individual files an
application for enrollment in a QHP on the Exchange's website, or on
a non-Exchange website operated by an entity described under 45 CFR
§ 155.220, such as a web broker defined at 45 CFR
§ 155.20, or a direct enrollment entity or QHP issuer
described under 45 CFR § 155.221.
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c.
As the eligibility determination function is inherently a function
that only the Exchange should perform, the Exchange will operate its
own centralized eligibility and enrollment platform, or contract
with a private vendor or state entity to operate its centralized
eligibility and enrollment platform to perform this function on
behalf of the Exchange, in accordance with 45 CFR § 155.302(a).
The Exchange will not rely on non-Exchange entities, including a web
broker defined at 45 CFR § 155.20 or other entity under
45 CFR § 155.220 or § 155.221, to make
eligibility determinations on behalf of the Exchange.
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d. Through
the centralized eligibility and enrollment platform operated on its
website, the Exchange will maintain records of all effectuated
enrollments in QHPs, including changes in effectuated QHP
enrollments, in accordance with 45 CFR § 155.205(b)(5).
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3.12
Direct Enrollment Entities: If the Exchange opts to establish a
Direct Enrollment program, the Exchange will permit QHP issuers and
web brokers that meet applicable provisions in 45 CFR § 155.221
and other applicable regulatory requirements to assist consumers
with direct enrollment in QHPs offered through the Exchange in a
manner that is considered to be through the Exchange, to the extent
permitted by applicable state law.
The Exchange will use Direct Enrollment Entities.
The Exchange will not use Direct Enrollment Entities.
a. The Exchange, in accordance with 45 CFR § 155.221(j), will ensure a direct enrollment entity displays and markets QHPs offered through the Exchange, individual health insurance coverage as defined in 45 CFR § 144.103 offered outside the Exchange (including QHPs and non-QHPs other than excepted benefits), and any other products, such as excepted benefits, on at least three separate website pages on its non-Exchange website, excepted as permitted under 45 CFR § 155.221(c).
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b. The Exchange, in accordance with 45 CFR § 155.221(j), will ensure a direct enrollment entity limits marketing of non-QHPs during the Exchange eligibility application and QHP selection process in a manner that minimizes the likelihood that consumers will be confused as to which products and plans are available through the Exchange and which products and plans are not, except as permitted under 45 CFR § 155.221(c)(1).
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c.
The Exchange, in accordance with 45 CFR § 155.221(j), may
permit direct enrollment entity application assisters, to the extent
permitted by state law, to assist individuals in the individual
market with applying for a determination or redetermination of
eligibility for coverage through the Exchange and for insurance
affordability programs, provided that the direct enrollment entity
ensures that each of its direct enrollment application assisters
meets the requirements in 45 CFR § 155.415(b).
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d. The Exchange, in accordance with 45 CFR § 155.221(j), will establish the form and manner for its direct enrollment entities to demonstrate operational readiness and compliance with applicable requirements prior to the direct enrollment entity’s internet website being used to complete an Exchange eligibility application or a QHP selection. The direct enrollment entity’s demonstration of operational readiness may include submission and/or completion of business audit documentation and security and privacy audit documentation as listed in 45 CFR § 155.221(j)(2), in the form and manner specified by the Exchange.
Upload document that outlines operational readiness criteria and assessment process.
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4.1
Certification of Qualified Health Plans for the Individual Market
and SHOP
a. The Exchange will develop the necessary infrastructure to certify QHPs pursuant to 45 CFR § 155.1010(a), including plan management system(s) or processes that support the collection of QHP issuer and plan data; facilitate the QHP certification process; and manage QHP issuers and plans. This includes the Exchange working in coordination with the appropriate state regulatory entity (e.g., the state’s department of insurance) to ensure the necessary organizational capacity will be in place.
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b. The Exchange will have a review process in place for ensuring issuers and health plans meet the minimum QHP certification standards pursuant to CFR § 155.1000(c) and 45 CFR § 156. This includes the Exchange coordinating with the appropriate state regulatory entity (e.g., the state’s department of insurance) to ensure the necessary review processes will be in place to ensure the applicable QHP certification standards are met.
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4.2
QHP Monitoring and Compliance: The Exchange will have the
capacity to ensure QHPs’ ongoing compliance with QHP
certification requirements pursuant to 45 CFR § 155.1010(a)(2).
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4.3
Recertification: The Exchange will have a process in place for
QHP issuer recertification that will, at a minimum, include a review
of initial certification criteria, pursuant to 45 CFR §
155.1075.
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4.4
Decertification and Appeals: The Exchange will have a process
in place for QHP decertification, including appeal of
decertification determinations, and notice of decertification to
appropriate parties, pursuant to 45 CFR § 155.1080.
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4.5
Issuer Accreditation and Enforcement: The Exchange will set a
timeline for QHP issuer accreditation in accordance with 45 CFR §
155.1045. The Exchange will also have systems and procedures in
place to ensure QHP issuers meet accreditation requirements (per 45
CFR § 156.275) as part of QHP certification in accordance with
applicable rulemaking and guidance.
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4.6
Quality Reporting: The Exchange will have systems and
procedures in place to ensure that QHP issuers meet the minimum
certification requirements pertaining to quality reporting and
provide relevant information to the Exchange and CMS pursuant to ACA
§§ 1311(c)(1), 1322(e)(3), and as specified in rulemaking.
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4.7
Network Adequacy: The Exchange will enforce network adequacy
standards that ensure that the provider network of each QHP on the
Exchange meets the standards specified in 45 CFR § 155.1050.
a. Network Adequacy: The Exchange will establish and impose network adequacy time and distance standards for QHPs that are at least as stringent as standards for QHPs participating on the Federally-facilitated Exchanges, approved by HHS under 155.1050(a)(2)(i), for plan years beginning on or after January 1, 2026, as specified in 45 CFR § 155.1050.
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b.
Network Adequacy: The Exchange will conduct, prior to QHP
certification, quantitative network adequacy reviews to evaluate
compliance, and require that all issuers seeking certification of a
plan as a QHP submit information to the Exchange reporting whether
or not network providers offer telehealth services.
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Completion/Expected
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Exchange will apply, enforce, and evaluate HHS-approved alternative quantitative network adequacy standards.
Exchange will apply federal standards.
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Upload approved alternative network adequacy strategy plan.
5.1
Employer Size: The state will determine the size of a small
employer, as well as methods for determining whether an employee is
a full-time employee (FTE).
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Select the size of a small employer:
1–50
1–100
Select method state will use to count employees:
Federal FTE method
State method
5.2
Enrollment: The Exchange will determine whether to perform
enrollment functions, or to permit enrollment directly through QHP
issuers and/or registered agents/brokers, or both serve as the
enrollment platform and permit enrollment directly through QHP
issuers and/or registered agents/brokers in accordance with 45 CFR
155 Subpart H.
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Select the Exchange’s enrollment method:
The Exchange will provide an enrollment platform without permitting enrollment directly through QHP issuers and/or registered agents/brokers.
The Exchange will provide an enrollment platform and permit enrollment directly through QHP issuers and/or registered agents/brokers
The Exchange will both provide the enrollment platform, and permit enrollment directly through QHP issuers and/or registered agents/brokers.
Other
If “other,” please describe the enrollment method:
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Select the Exchange’s employee choice method:
Horizontal Choice
Vertical Choice
Both
5.4 Rates: The Exchange will require all QHP issuers to make any changes to rates at uniform time that is quarterly, monthly, or annually, and prohibits all QHP issuers from varying rates for a qualified employer during the employer’s plan year, in accordance with 45 CFR § 155.706(b)(6).
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5.5
Premium Calculator: The Exchange will establish the premium
calculator for SHOP in accordance with 45 CFR § 155.706(b)(11).
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Provide website link to premium calculator:
5.6
Uniform Enrollment Timeline: The
Exchange will
develop a
uniform enrollment
timeline and
process that includes information pertaining to grace
periods, effective dates of coverage, enrollment periods, and
reinstatement policies, in accordance with 45 CFR § 156.286(b).
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5.7
Minimum Participation: If the Exchange implements minimum
participation requirements in
the SHOP,
state regulatory
authority exists for
uniform group
participation rules
for offering health insurance coverage in the SHOP.
The Exchange will implement minimum participation requirements and designate or establish a state regulatory authority to monitor them.
The Exchange will not implement minimum participation requirements.
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Completion/Expected
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Provide citation of state regulatory authority for SHOP uniform participation rules:
5.8
Eligibility Determinations: The Exchange will develop and
maintain a website that is capable of providing employer eligibility
determinations for the Small Business Healthcare Tax Credit
(SBHCTC).
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6.1
Cost, Budget, and Management Plan: The
Exchange will have
a long-term
budget (i.e.,
with costs and revenues) and management plan, and will have
long-term strategies for financial sustainability as required by ACA
§ 1311(d)(5)(A) and 45 CFR § 155.160(b).
a. The Exchange will establish methods to generate revenue and address any financial deficits.
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b. The
Exchange will have the ability to annually submit a multi-year
operational budget and management plan as required by CMS pursuant
to 45 CFR §
155.1200(a)(3).
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6.2
Financial Accounting Procedures and Financial Statement: The
Exchange will keep accurate financial accounting procedures in
accordance with generally accepted accounting principles (GAAP)
pursuant to 45 CFR § 155.1200(a)(1). The Exchange will provide
a financial statement in accordance with GAAP principles pursuant to
45 CFR § 155.1200(b)(1).
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6.3 Oversight of Entities Eligible to Carry Out Exchange Functions: The Exchange will establish agreements and oversee entities who carry out one or more responsibilities of the Exchange in accordance with 45 CFR § 155.110(a) and (b).
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6.4
Exchange Organizational Structure and Staffing Plan: The
Exchange will implement an organizational structure and staffing
plan that enables the Exchange to support its ongoing business
operations and perform all functions of an Exchange described in 45
CFR §155.200.
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6.5
Publish Financial Information: The Exchange will publish
financial information including the average costs of licensing
required by the
Exchange, any
regulatory fees
required by the
Exchange, monies lost
to waste,
fraud and abuse, and all other requirements in accordance
with 45 CFR § 155.205(b)(2).
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7.1
Information Technology (IT) Operational Readiness Reviews,
Consults, and Artifacts: The Exchange will comply with relevant
CMS IT guidance and will complete IT operational readiness reviews
and consults with CMS.
a. The Exchange will complete IT operational readiness reviews with CMS through successful completion of all activities, consults, and submission of artifacts and/or completion of all iterations or functional equivalents for each project phase as agreed to with CMS.
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b.
The Exchange
will follow
necessary CMS guidelines
to participate
in formal
federal integration testing.
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Completion/Expected
Completion Date
c.
The Exchange will demonstrate all core functionality of its
Exchange through an online demonstration.
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d.
The Exchange will participate in IT operational readiness reviews
(ORRs), as appropriate, conducted by the Centers for Medicaid &
CHIP Services (CMCS) as part of its requirements and oversight of IT
projects receiving enhanced federal financial participation under
Title XIX of the Social Security Act. The Exchange will submit
required artifacts and activities, or functional equivalents as
agreed to with CMS.
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7.2
Essential Functionality: The Exchange will determine its IT
integration approach for implementing essential functionality of its
Exchange, such as assigning internal resources and/or contracting
for a systems integrator or for technology services.
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All
SBEs will need to meet security and privacy standards under 45 CFR
§§ 155.260 and 155.280. As a condition to
connect to
the FDSH, CMS requires
states to
use the
Minimum Acceptable
Risk Standards
for Exchanges (MARS-E) guidance as a minimum standard upon
which to base their own security standards. In addition, SBEs should
refer to the checklist in the Privacy and Security Timelines and
Artifacts For Health Insurance Marketplaces, Medicaid/CHIP Agencies
and Partner Organizations to determine the privacy and security
documents that apply to them.
8.1 Privacy Standards, Policies, and Procedures: The Exchange will establish and implement written policies and procedures and will execute required privacy agreements with CMS according to the standards set forth in 45 CFR § 155.260.
a. The Exchange will complete the ACA Health Insurance Exchange Privacy Impact Assessment (PIA) and submit it to CMS.
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b.
The Exchange will sign and submit the Computer Matching
Agreement (CMA) between CMS and state-based administering entities
to CMS.
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Completion/Expected
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c.
The Exchange will sign and submit the Information Exchange
Agreement (IEA) to CMS.
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Completion/Expected
Completion Date
8.2 Security Standards, Policies, and Procedures: The Exchange will establish and implement written policies and procedures and will execute required security agreements with CMS according to the standards set forth in 45 CFR § 155.260.
a. The Exchange will submit its System Security Plan (SSP) workbook to CMS.
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b. The Exchange will submit its Independent Security Assessment Report (SAR) to CMS.
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c.
The Exchange will submit its Plan of Actions & Milestones
(POAM) based on residual risks identified during the Independent
Assessment to obtain an initial Authority to Connect to the FDSH.
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d.
The Exchange will execute all required Interconnection Security
Agreements (ISA) (i.e., Master and Associate ISAs).
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Completion/Expected
Completion Date
8.3 IRS FTI Safeguards: The Exchange will establish safeguards to protect the confidentiality of all federal information received through the FDSH, including but not limited to federal tax information.
a. The Exchange will develop its ACA Safeguards Security Report (SSR) for IRS for approval.
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b. The Exchange will receive a letter of acceptance from the IRS on its SSR.
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Completion/Expected
Completion Date
8.4
Connection to the FDSH Production Environment: The Exchange
will implement, and verify with CMS that it has met, the privacy and
security safeguards required to connect to the FDSH production
environment.
a. The Exchange will perform its own System Authorization and will receive an Authority to Operate (ATO) from the Exchange authorizing official.
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Completion/Expected
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b.
The Exchange will obtain CMS approval for an Authority to Connect
(ATC) to the FDSH production environment.
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Completion/Expected
Completion Date
9.1
Maintenance of Records: The Exchange will have the capacity to
maintain books, records, documents, and other evidence of procedures
and practices to demonstrate compliance with federal requirements
for each benefit year for at least 10 years pursuant to 45 CFR §
155.1210.
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Completion/Expected
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9.2
Oversight and Monitoring: The Exchange will establish and
implement a comprehensive oversight and monitoring plan that
includes policies and procedures to identify incidents of fraud,
waste, and abuse.
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Completion/Expected
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9.3
Program Integrity Reporting: The Exchange will conduct program
integrity and oversight activities in accordance with 45 CFR §
155.1200. This includes completion of the State-based Marketplace
Annual Reporting Tool (SMART); independent external programmatic and
financial audits; and participation in oversight activities and
readiness reviews as determined necessary by CMS.
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Completion/Expected
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9.4
Enrollment Metrics: The Exchange will develop policies,
procedures, and a timeline for collecting and reporting enrollment
metrics. The Exchange will submit individual and, if applicable,
SHOP enrollment indicator metric reports in accordance with CMS
timelines and templates.
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Completion/Expected
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10.1
Contingency/Risk Mitigation Operations
a. The Exchange will establish a contingency plan for any functionality that may not be available or ready to begin Open Enrollment operations as an SBE, which includes any interim work-around or risk mitigation plans, as well a plan to move from the work around to a final solution at a later date.
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b.
The Exchange will establish both an operational contingency and a
recovery operations plan.
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1.1
SBE-FP Federal Platform Agreement: The Exchange will execute a
Federal Platform Agreement with CMS prior to the beginning of Open
Enrollment for any coverage year in which the Exchange elects to
operate on the federal platform (45 CFR § 155.106(c)(4)).
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1.2
Exchange Enabling Authority: The Exchange will have the
appropriate authority to operate an SBE-FP compliant with Affordable
Care Act § 1321(b) and applicable rulemaking.
Provide citation of Exchange-enabling authority:
Provide URL of Exchange-enabling authority:
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1.3
Authority to Certify Qualified Health Plans (QHPs): The
Exchange will have the appropriate state authority to certify QHPs
consistent with 45 CFR § 155.1010(a), in coordination with the
appropriate state insurance oversight entity.
Provide citation of Exchange-enabling authority:
Provide URL of Exchange-enabling authority:
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I attest this activity |
Completion/Expected
|
1.4
Authority to Generate Revenue: The Exchange will have the
appropriate authority to generate revenue to ensure operational
sustainability and will have defined methods for generating revenue
(e.g., user fees) pursuant to ACA § 1311(d)(5)(A). If the
Exchange collects the required Federal Platform User Fee from
issuers and remit to CMS, the Exchange will have the capability to
pay this User Fee to CMS.
Indicate whether the Exchange will collect the required Federal Platform User Fee from issuers and remit to CMS.
Indicate whether the Exchange elects to additionally collect state-level user fees.
Provide citation of Exchange-enabling authority
Provide URL of Exchange-enabling authority
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1.5
If applicable: Board and
Governance
Structure: If the Exchange is an independent State
agency or a non-profit entity established by the State, the Exchange
will establish a board and governance structure in compliance with
ACA § 1311(d), 45 CFR § 155.110(c).
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1.6
Stakeholder Consultation: The Exchange will conduct stakeholder
consultation to seek input for the duration of Exchange planning and
operation pursuant to 45 CFR § 155.130. This includes
consultation with consumers, small businesses, State Medicaid and
CHIP agencies, agents/brokers, large employers, if applicable,
Federally-recognized Tribes, as defined in the Federally Recognized
Indian Tribe List Act of 1994, 25 U.S.C. 479a, and other relevant
stakeholders to the extent CMS is unable to, or in coordination with
CMS.
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Completion/Expected
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2.1
Toll-Free Hotline
a. The Exchange will establish and operate a toll-free telephone hotline to respond to requests for assistance to consumers in the SBE-FP, including the capability to provide information to consumer and appropriately direct them to the federal call center or HealthCare.gov to apply for, and enroll in, QHP coverage pursuant to 45 CFR § 155.205(a).
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Completion/Expected
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b.
The Exchange’s toll-free telephone hotline will provide
information to consumers in a manner that is accessible and timely
for individuals living with disabilities and for individuals who
have limited English proficiency, including providing and informing
consumers about the availability of auxiliary aids and services, and
oral interpretation at no cost to the consumer, in accordance to CMS
regulations and guidance pursuant to 45 CFR §§
155.205(c)(1), (c)(2)(i), and (c)(3).
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2.2
Website
a. The Exchange will establish and maintain an up-to-date internet website in accordance with 45 CFR § 155.205(b).
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b. The
Exchange will engage with and solicit feedback from experts,
stakeholders, consumers, and CMS in the website design process to
ensure website ease of use for consumers and functionality as
envisioned under the ACA. This includes ease of access to
information on health coverage programs and assisters, as well as
ease of navigation to the HealthCare.gov online eligibility
application and enrollment process without assister support (i.e.,
applicant self-service in applying for, and enrolling in, coverage
through HealthCare.gov). The Exchange will submit a plan to CMS for
approval.
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c. The Exchange will develop, operate, and maintain a tool on its internet website for consumers to use to find local assisters for help with applying for and enrolling in coverage. HealthCare.gov’s Find Local Help tool will direct consumers to the SBE-FP’s tool. The Exchange website must clearly define and explain the roles of Navigators and other assisters in the QHP selection and enrollment process pursuant to 45 CFR § 155.210(e).
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d.
The Exchange website will meet accessibility standards including
providing information to consumers in plain language and in a manner
that is accessible and timely for individuals living with
disabilities and for individuals who have limited English
proficiency, in accordance with CMS regulations and guidance
pursuant to 45 CFR § 155.205(c). The Exchange website will
inform individuals about the availability of auxiliary aids and
services for people with disabilities, language services at no cost
to the individual, oral interpretation, and written translations. It
will provide taglines in non-English languages indicating the
availability of language services.
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Completion/Expected
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2.3
Outreach and Education
a. The Exchange will coordinate with CMS to conduct outreach and education activities to educate consumers about the Exchange and insurance affordability programs, and to encourage consumer participation in the Exchange as specified in 45 CFR § 155.205(e). These activities could include, for example, informational marketing materials, advertisements, community outreach events, or other outreach and education activities that the Exchange determines suitable for its consumers. CMS will provide data to facilitate and support the state’s efforts.
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b.
The Exchange outreach and education information will meet
accessibility standards including providing information to consumers
in plain language, and in a manner that is accessible and timely for
individuals living with disabilities and for individuals who have
limited English proficiency, in accordance with CMS regulations and
guidance pursuant to 45 CFR § 155.205(c). The Exchange outreach
and education information will inform individuals about the
availability of auxiliary aids and services for people with
disabilities, language services at no cost to the individual, oral
interpretation, and written translations. It will provide taglines
in non-English languages indicating the availability of language
services.
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Completion/Expected
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2.4
Consumer Assistance: The Exchange will implement consumer
assistance functions in accordance with 45 CFR § 155.205(d)
including providing referrals to any applicable office of health
insurance consumer assistance or health insurance ombudsman
established under section 2793 of the Public Health Service Act, or
any other appropriate state agency or agencies, for any enrollee
with a grievance, complaint, or question regarding their health
plan, coverage, or a determination under such plan or coverage.
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2.5
Navigator Program
a. The Exchange will establish, fund, and operate a Navigator program through which it will award grants to eligible entities or individuals capable of carrying out Navigator duties as required under 45 CFR § 155.210.
Upload document that outlines how State is implementing Navigator program according to regulatory requirements 45 CFR § 155.210.
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b.
Total funding available to Navigator applicants and the final
amount of Navigator grantees in the state should consider that
Navigators will provide targeted assistance to uninsured
individuals, consumers currently enrolled in QHP coverage, and
underserved or vulnerable populations, as identified by the
Exchange, within the Exchange’s service area.
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c.
The Exchange will coordinate with the FFE on the timing and
communication of the state’s grant application process. The
Exchange will also notify existing grantees on the FFE of the need
to apply for state funding.
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d. The Exchange will develop and publicly disseminate a set of standards for Navigator grantees to meet that prevent or minimize potential conflicts of interest that may exist for entities or individuals to be awarded grants in accordance with 45 CFR § 155.210(b)(1).
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e.
The Exchange will develop and publicly disseminate a set of
training standards for Navigator grantees to meet that will ensure
expertise concerning topics such as QHP options, insurance
affordability programs, eligibility and enrollment rules and
regulations, privacy and security standards, and all other
requirements in accordance with 45 CFR § 155.210(b)(2).
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f. The Exchange will enter into agreements pursuant to 45 CFR § 155.260(b) with Navigator grantees to ensure adherence to all terms and conditions of privacy and security standards.
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2.6
Non-Navigator Assistance Personnel
If the Exchange opts to have a non-Navigator assistance personnel program, the Exchange will maintain full responsibility for program operations, as well as for selecting and ensuring the proper training of all non-Navigator assistance personnel in the SBE-FP. Specifically, the SBE-FP will ensure that non-Navigator assistance personnel complete any required FFE and state-specific training(s) and comply with all applicable regulatory requirements, including 45 CFR §§ 155.205(d)-(e), 45 CFR 155.215, and 45 CFR 155.260(b) .
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2.7
Certified Application Counselors (CACs)
a. The Exchange will establish a CAC program pursuant to 45 CFR § 155.225 and will either designate an organization to certify CACs to perform specified duties, directly certify CACs to perform specified duties, or implement a combination of both these approaches in establishing its CAC program.
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b.
The Exchange will ensure, either directly, or through
designated organizations, that CACs complete required State-specific
training(s) on topics including QHP options, insurance affordability
programs, eligibility and enrollment rules and all other applicable
regulatory requirements.
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c. The
Exchange will ensure CACs adherence to all terms and conditions of
privacy and security standards pursuant to 45 CFR § 155.260(b).
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2.8
Agents and Brokers: A state will communicate requirements to
licensed agents and brokers to register with the FFE and complete
FFE training for agents and brokers to assist consumers with
enrolling in QHPs pursuant to 45 CFR § 155.220.
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3.1
Use of the Federal Platform for the Individual Market Eligibility
and Enrollment Functions and Associated Eligibility Support
Functions: As an SBE-FP, the Exchange will use the federal
platform for eligibility and enrollment functions as a bundled
package. These include using the FFE’s business rules and
operational processes related to processing consumer applications
for health insurance coverage, eligibility determinations,
enrollment processing, exemptions determinations, annual renewals
and redeterminations, special enrollment periods (SEPs), Form
1095-A, Medicaid assessments or determinations, employer
notifications, eligibility appeals, consumer call center, and
consumer casework.
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3.2
Small Business Health Options Program (SHOP) Eligibility
Determination: The Exchange will have the ability to make
employer eligibility determinations for the Small Business Health
Care Tax Credit (SBHCTC).
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3.3
Eligibility Appeals for SHOP: The Exchange will establish a
SHOP eligibility appeals process for employers pursuant to 45 CFR §
155.740, including identifying and/or designating the entities
responsible for processing SHOP eligibility appeals.
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|
4.1
Certification of Qualified Health Plans for the Individual Market
and SHOP
a. The Exchange will develop the necessary infrastructure to certify QHPs pursuant to 45 CFR § 155.1010(a), including plan management systems or processes that support the collection of QHP issuer and plan data; facilitate the QHP certification process; manage QHP issuers and plans; and review and transmit data to CMS for display of certified QHPs on the federal platform in accordance with applicable CMS timelines and requirements, as detailed in the current final Letter to Issuers in the Federally-facilitated Exchanges. This includes the Exchange coordinating with the appropriate state regulatory entity (e.g., the state’s department of insurance) to ensure the necessary organizational capacity will be in place to perform these functions. CMS will provide data to facilitate and support the state’s efforts.
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b.
The Exchange will have a review process in place for ensuring
issuers and health plans meet the minimum QHP certification
standards pursuant to CFR § 155.1000(c) and 45 CFR § 156.
This includes the Exchange working in coordination with the
appropriate state regulatory entity (e.g., the state’s
department of insurance) to ensure the necessary review processes
will be in place to ensure the applicable QHP certification
standards are met.
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c.
The Exchange must meet CMS deadlines for transfers of QHP
application data to CMS, including deadline for final transfer of
certified QHP data to CMS, as described in the Annual CMS Letter to
Issuers.
Prior to the first transfer of plan data from the SBE-FP to CMS, the SBE-FP should notify issuers of the change in communications regarding review of QHP applications from CMS to the SBE-FP exclusively (e.g., issuers will no longer receive correction notices from CMS).
Note: FFE states that do not perform plan management functions must first transition system platform and their issuers from the Health Insurance Oversight System (HIOS) to the System for Electronic Rates & Forms Filing (SERFF) to provide CMS with plan data.
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4.2
QHP Monitoring and Compliance: The Exchange will have the
capacity to ensure QHPs’ ongoing compliance with QHP
certification requirements pursuant to 45 CFR § 155.1010(a)(2).
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4.3
Recertification: The Exchange will have a process in place for
QHP issuer recertification that will, at a minimum, include a review
of initial certification criteria, pursuant to 45 CFR §
155.1075.
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4.4
Decertification and Appeals: The Exchange will have a process
in place for QHP decertification, including appeal of
decertification determinations, and notice of decertification to
appropriate parties, pursuant to 45 CFR § 155.1080.
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4.5
Issuer Accreditation and Enforcement:
a. The Exchange will set a timeline for QHP issuer accreditation in accordance with 45 CFR § 155.1045. The Exchange will also have systems and procedures in place to ensure QHP issuers meet accreditation requirements (per 45 CFR § 156.275) as part of QHP certification in accordance with applicable rulemaking and guidance.
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b. The Exchange will enforce the federal casework standards in 45 CFR § 156.1010 with respect to issuers participating in the SBE-FP.
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4.6 Network Adequacy: The Exchange will enforce network adequacy standards that ensure that the provider network of each QHP on the Exchange meets the standards specified in 45 CFR § 155.1050.
a. Network Adequacy: The Exchange will establish and impose network adequacy time and distance standards for QHPs that are at least as stringent as standards for QHPs participating on the Federally-facilitated Exchanges, approved by HHS under § 155.1050(a)(2)(i), for plan years beginning on or after January 1, 2026, as specified in 45 CFR § 155.1050.
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Completion Date
b.
Network Adequacy: The Exchange will conduct, prior to QHP
certification, quantitative network adequacy reviews to evaluate
compliance, and require that all issuers seeking certification of a
plan as a QHP submit information to the Exchange reporting whether
or not network providers offer telehealth services.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
c.
Network Adequacy: The Exchange will apply and enforce alternate
quantitative network adequacy standards, approved by HHS under
155.1050(a)(2)(ii), for plan years beginning on or after January 1,
2026, that are reasonably calculated to ensure a level of access to
providers that is as great as that ensure by the Federal network
adequacy standards and the Exchange will evaluate whether plans
comply with applicable network adequacy standards prior to
certifying any plan as a QHP.
Exchange will apply, enforce, and evaluate HHS-approved alternate quantitative network adequacy standards.
Exchange will apply federal standards (not alternate standards).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
Upload approved alternative network adequacy strategy plan.
5.1
Employer Size: The state will determine the size of a small
employer, as well as methods for determining whether an employee is
a full-time employee (FTE).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
Select the size of a small employer:
1–50
1–100
Select method state will use to count employees:
Federal FTE method
State method
5.2
Enrollment: The Exchange will determine whether to perform
enrollment functions, or to permit enrollment directly through QHP
issuers and/or registered agents/brokers, or both serve as the
enrollment platform and permit enrollment directly through QHP
issuers and/or registered agents/brokers, in accordance with 45 CFR
155 Subpart H.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
Select the Exchange’s enrollment method:
The Exchange will provide an enrollment platform without permitting enrollment directly through QHP issuers and/or registered agents/brokers.
The Exchange will provide an enrollment platform and permit enrollment directly through QHP issuers and/or registered agents/brokers
The Exchange will both provide the enrollment platform, and permit enrollment directly through QHP issuers and/or registered agents/brokers.
Other
If “other,” please describe the enrollment method:
5.3
Employer and Employee Choice: The Exchange will establish
whether SHOP will offer employer and/or employee choice, in
accordance with 45 CFR § 155.706(b)(2)-(3).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
Select the Exchange’s employee choice method:
Horizontal Choice
Vertical Choice
Both
5.4
Rates: The Exchange will require all QHP issuers to make any
changes to rates at uniform time that is quarterly, monthly, or
annually, and prohibits all QHP issuers from varying rates for a
qualified employer during the employer’s plan year, in
accordance with 45 CFR § 155.706(b)(6).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
5.5
Premium Calculator: The Exchange will establish the premium
calculator for SHOP in accordance with 45 CFR § 155.706(b)(11).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
Provide website link to premium calculator:
5.6
Uniform Enrollment Timeline: The Exchange will develop a
uniform enrollment timeline and process that includes information
pertaining to grace periods, effective dates of coverage, enrollment
periods, and reinstatement policies, in accordance with 45 CFR §
156.286(b).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
5.7 Minimum Participation: If the Exchange implements minimum participation requirements in the SHOP, state regulatory authority exists for uniform group participation rules for offering health insurance coverage in the SHOP.
The Exchange will implement the minimum participation requirements and designate or establish a state regulatory authority to monitor them.
The Exchange will not implement minimum participation requirements.
Provide citation of state regulatory authority for SHOP uniform participation rules:
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
5.8 Eligibility Determinations: The Exchange will develop and maintain a website that is capable of providing employer eligibility determinations for the SBHCTC.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
6.1
Cost, Budget, and Management Plan: The Exchange will have a
long-term budget (i.e., with costs and revenues) and management
plan, and will have long-term strategies for financial
sustainability as required by ACA § 1311(d)(5)(A) and 45 CFR §
155.160(b).
a. The Exchange will establish methods to generate revenue and address any financial deficits.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
b. The
Exchange will have the ability to annually submit a multi-year
operational budget and management plan as required by CMS, pursuant
to 45 CFR § 155.1200(a)(3).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
6.2 Financial Accounting Procedures and Financial Statement: The Exchange will keep accurate financial accounting procedures in accordance with generally accepted accounting principles (GAAP) pursuant to 45 CFR § 155.1200(a)(1). The Exchange will provide a financial statement in accordance with GAAP principles pursuant to 45 CFR § 155.1200(b)(1).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
6.3
Oversight of Entities Eligible to Carry Out Exchange Functions:
The Exchange will establish agreements and oversee entities who
carry out one or more responsibilities of the Exchange in accordance
with 45 CFR § 155.110(a) and (b).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
6.4 Exchange Organizational Structure and Staffing Plan: The Exchange will implement an organizational structure and staffing plan that enables the Exchange to support its ongoing business operations and perform all functions of an Exchange described in 45 CFR §155.200.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
7.1
Essential Functionality: The Exchange will determine its IT
approach for performing the essential business functions of the
Exchange (e.g., website, plan management, SHOP) by assigning
internal resources or, if needed, contracting for technology
services.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
8.1
Information Disclosure Agreement: In accordance with the
Minimum Acceptable Risk Standards for Exchanges (MARS-E), the
Exchange will execute an Information Disclosure Agreement (IDA) with
CMS, or an updated Information Disclosure Agreement, as applicable,
to support authorized sharing of data between CMS and the SBE-FP.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
9.1
Maintenance of Records: The Exchange will have the capacity to
maintain books, records, documents, and other evidence of procedures
and practices to demonstrate compliance with federal requirements
for each benefit year for at least 10 years pursuant to 45 CFR §
155.1210.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
9.2 Oversight and Monitoring: The Exchange will establish and implement a comprehensive oversight and monitoring plan that includes policies and procedures to identify incidents of fraud, waste, and abuse.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
9.3
Program Integrity Reporting: The Exchange will conduct program
integrity and oversight activities in accordance with 45 CFR §
155.1200. This includes completion of the State-based Marketplace
Annual Reporting Tool (SMART); independent external programmatic and
financial audits; and participation in oversight activities and
readiness reviews as determined necessary by CMS.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
9.4
Enrollment Metrics: The Exchange will develop policies,
procedures, and a timeline for the collection and reporting of
enrollment metrics. The Exchange will submit individual and, if
applicable, SHOP enrollment indicator metric reports in accordance
with CMS timelines and templates.
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
10.1
Assessment of Federal Platform User Fee: In accordance with 45
CFR § 156.50(c)(2), CMS charges all issuers offering QHPs
through SBE-FPs a Federal Platform User Fee for the portion of
federal platform services and benefits provided to the issuer and is
based upon effectuated enrollments at the issuer payee level.
The Exchange will agree to payment of the Federal Platform User Fee established through the CMS Annual Notice of Benefit and Payment Parameters (known as the “Payment Notice”) for each benefit year. The Exchange will inform CMS of its election regarding how the fee is assessed by October 1 prior to the beginning of Open Enrollment of a given benefit year (CMS can either collect user fees from the Exchange or directly from SBE-FP issuer payees).
I attest this activity is complete
I attest this activity will be complete
Completion/Expected
Completion Date
Issuer Transition: The Exchange will ensure that issuers offering plans through the SBE-FP are prepared to transition to the federal platform for the coverage year in which the SBE-FP will begin operations as an SBE-FP. The Exchange will communicate to issuers the requirements for exchanging enrollment data with CMS as part of onboarding to the federal platform.
Completion of Eligibility and Enrollment actions for Prior Plan Years: If transitioning from an SBE, the Exchange will continue processing any outstanding eligibility and enrollment actions applicable to any prior coverage years for which it operated as an SBE. This includes, but is not limited to, changes in circumstances, processing of consumer applications for health insurance coverage, eligibility determinations, enrollment processing, special enrollment periods, Form 1095-As, employer notifications, eligibility appeals, and consumer casework.
FDSH Connectivity: If transitioning from an SBE, the Exchange will ensure it maintains connectivity to the FDSH to complete its various reporting obligations, as applicable, for any prior plan year for which it operated as an SBE and to meet all privacy and other related contractual agreements.
IRS Reporting: If transitioning from an SBE, the Exchange will ensure proper reporting to the IRS for all coverage years prior to the transition, which may include retrospective monthly or annual reporting to the IRS.
CMS Monthly Enrollment and Payment Data Workbook Reporting: If transitioning from an SBE, the Exchange will ensure that it (or its issuers) submit any outstanding CMS monthly enrollment and payment data workbook reporting to CMS for all coverage years prior to the transition, to support CMS payments of advance premium tax credits (APTCs) to the issuers that provided coverage to APTC-eligible consumers. The Exchange may either submit the reporting itself or designate its QHP issuers to submit this reporting.
CMS Policy-Level Enrollment Reporting: If transitioning from an SBE, the Exchange will ensure proper and timely reporting to CMS for all coverage years prior to the transition.
Information Technology (IT) Decommission Plan: If the Exchange has not already decommissioned an existing eligibility and enrollment system and IT infrastructure, it will develop and execute an Exchange IT Decommission Plan, an IT Systems and Data Migration Strategy, and any other necessary plans for decommissioning.
Updated Computer Matching Agreement: In accordance with the Minimum Acceptable Risk Standards for Exchanges (MARS-E), the Exchange must maintain its Computer Matching Agreement (CMA) to complete any eligibility and enrollment functions applicable for any prior plan years for which it operated as an SBE.
Updated Information Exchange Agreement: In accordance with MARS-E, the Exchange must maintain its Information Exchange Agreement (IEA) with CMS to complete any federal reporting obligations applicable for any prior plan years for which it operated as an SBE. The IEA must be current in order to maintain connection to the FDSH, through which such reporting is submitted.
Updated Interconnection Security Agreement: In accordance with MARS-E, the Exchange must maintain its Interconnection Security Agreement (ISA) with CMS to complete any Federal reporting obligations applicable for any prior plan years for which it operated as an SBE. The ISA must be current in order to maintain connection to the FDSH, through which such reporting is submitted.
Retroactive submission of SMART: If transitioning from an SBE, the Exchange will submit any outstanding SMART, and complete conducting any applicable audits, for any coverage years during which it operated as an SBE.
1 A state electing to perform certain PM functions does not have to complete an Exchange Blueprint Application. For additional information, contact the Center for Consumer Information and Insurance Oversight (CCIIO) via the FFE Plan Management State Coordination (PMSC) mailbox at PlanManagementStateCoordination@cms.hhs.gov.
2 45 CFR § 155.106(c)(2)
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