For all selected options (except the opt out) if submitter has an open inquiry – they will receive this screen.
If there is no open inquiry and they select any option but (the opt out, or the SSA notice), they will receive this confirmation screen.
Exit
confirmation - after they selected Exit Request for Assistance.
If submitter selected the SSA notice, they would get these screens:
If opt out was selected – these screens will appear. Important note: This is how the form operates now for this selection.
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Mansur, Leyla - EBSA |
File Modified | 0000-00-00 |
File Created | 2025-09-18 |