Free Online Tax Preparation Feedback Survey

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Default Question Block

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N

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Welcome to the Free Online Tax
Preparation Feedback Survey

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Your responses will help the IRS better understand how individuals prefer to prepare
and file their federal income tax return (Form 1040).

Did you file a 2024 federal income tax return?

EN

Yes
No

ES

Don't know

R

How did you prepare your 2024 federal income tax return?

EP

I prepared it myself on paper
I prepared it myself using software or an online program I purchased
I prepared it myself using free software or online program

R

I used a paid tax preparer
I used a free in-person tax preparer

How interested are you in using a free online tax preparation program to
prepare your next federal income tax return?
Extremely interested
Very interested

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Moderately interested

A

Slightly interested

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O

N

Not at all interested

What features do you expect a free online tax preparation program to
have?
It is easy to use
My information is kept secure
It is mobile-friendly

EN

My return is prepared correctly

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Select all that apply

It has a low cost to the federal government

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It can file both my federal and state taxes at the same time

R

EP

R

Other

How likely would you be to use an online tax preparation program that was

free to file your federal return but there was a fee to file your state return?
Extremely likely
Somewhat likely
Neither likely nor unlikely

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Somewhat unlikely

N

A

Extremely unlikely

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How likely would you be to use an online tax preparation program that was
free to file your federal and state returns, but the state return requires you to
use a separate state-run tax preparation program?

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Extremely likely
Somewhat likely
Neither likely nor unlikely

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Extremely unlikely

EN

Somewhat unlikely

R

If you had the option of choosing a free online tax preparation program that
has all the features you need, which one of the following would you be most
likely to use?

EP

A program paid for and operated by a tax preparation company where you go
directly to their website

R

A program paid for and operated by a tax preparation company, where the tax
preparation program is linked directly from IRS.gov
A program paid for and operated by the Internal Revenue Service (IRS)
No preference

While a program operated by the IRS is free to you, setting up and running the
program is expected to have an initial cost to the federal government of at
least $10-$20 per return processed.  Knowing this information, which of the
I am more likely to choose this IRS free online tax preparation program

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N

I am less likely to use this IRS free online tax preparation program

A

I am neither more or less likely to choose this IRS free online tax preparation
program

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following statements applies to you?

Block 1

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If you had the option of using an easy-to-use, free online tax preparation
program that has all the features you need, how likely would you be to use
Extremely likely
Somewhat likely
Neither likely nor unlikely

ES

Somewhat unlikely

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that program to file your next federal income tax return?

EP

R

Extremely unlikely

R

Form 15706 (OS) (8-2025) Catalog Number 95882M Department of the Treasury - Internal Revenue Service

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