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pdfConference Survey
Update for FY 26
The Training and Information Services Branch is in the process of updating conference surveys
that are distributed to the public.This update is being initiated for two primary reasons: 1) The
Office of Management and Budget (OMB) control number 1845-0045 is set to expire on
December 31, 2025; and 2) To enhance the quality of data collection by incorporating revised
language that is more user-friendly and customer-focused. Please note that the length of the
surveys and the overall types of questions will remain unchanged.
Table of Changes
Please note that asterisks indicate branching questions that will either open a required text box
or navigate the end of the survey.
Conferences
Current Question 1
Proposed New Question 1
Multiple-Choice - required
Multiple-Choice - required
Did you attend the Name of Conference
Did you attend the Name of Conference
Session session?
Session session?
•
Yes
•
Yes
•
No*
•
No*
*Moves to end of survey
*Moves to end of survey
Note: No change
Federal Student Aid | StudentAid.gov
400 Maryland Ave, SW, Washington, D.C., 20202
Current Question 2
Proposed New Question 2
Drop-Down Menu - required
Drop-Down Menu - required
In what U.S. state (or what country, if
In which U.S. state is your school located? If
outside the U.S.) is your school located?
your school is outside the United States,
Currently, there is a drop-down list with all
5 states, US territories, and an other option
please select 'Other' and specify the country.
-Keep the dropdown menu as is
for other countries
Current Question 3
Proposed Question 3
Multiple-Choice - required
Multiple-Choice - required
How many years of Title IV experience do
How many years of experience do you have
you have?
working with Title IV federal student aid
programs?
•
Less than 2 years
•
2-5 years
•
Fewer than 2 years
•
6-10 years
•
2-5 years
•
More than 10 years
•
6-10 years
•
More than 10 years
•
I am not with a school or servicer
Current Question 4
Proposed Question 4
Multiple-Choice - required
Multiple-Choice - required
Did the training materials (presentation
To what extent did the training materials
slides, etc.) for the webinar enhance your
(e.g., presentation slides, handouts, or
understanding of the topic?
visuals) enhance your understanding of the
•
Yes
•
No*
Page 2
webinar topic?
•
Significantly enhanced my understanding
*Please let us know what can be improved.
•
Somewhat enhanced my understanding
•
My understanding remained the same
•
Confused me or decreased my
understanding*
*Please let us know what can be improved.
Current Question 5
Proposed Question 5
Multiple-Choice - required
Multiple-Choice - required
How effective was the organization and
How effective was the session’s organization
delivery of the session in helping you to
and delivery in helping you understand the
understand the subject matter?
content?
•
Extremely effective
•
Extremely effective
•
Very effective
•
Very effective
•
Somewhat effective
•
Moderately effective
•
Not so effective*
•
Slightly effective*
•
Not at all effective*
•
Not at all effective*
*Please let us know what can be improved.
*Please let us know what can be improved.
Current Question 6
Proposed Question 6
Multiple-Choice - required
Multiple-Choice - required
Were the answers from the Q&A clearly
How clearly were the responses
articulated?
communicated during the Q&A portion of the
session?
•
Yes
•
No*
•
Very clearly
•
There was no Q&A / I did not attend
•
Somewhat clearly
the Q&A portion
•
Not clearly*
•
I did not attend the Q&A portion / There
*Please let us know what can be improved.
Page 3
was no Q&A offered during the session
*Please let us know what can be improved.
Current Question 7
Proposed Question 7
Multiple-Select - required
Multiple-Select - required
Which words or phrases best describe
Which of the following words or phrases best
your overall impression of the session?
describe your overall impression of the
Select all that apply:
conference session? Select all that apply.
Helpful
Clear and easy to follow
Engaging
Helpful and practical
Informative
Engaging and interactive
Well Organized
Informative and well-paced
Worthwhile
Well-organized
Applicable to My Work
Relevant to my work
Repetitive
Provided valuable resources or examples
Not Helpful
Too repetitive
Boring
Not enough detail or depth
Overwhelming
Difficult to follow
Not Enough Information
Overwhelming or too fast-paced
Confusing
Lacked engagement
Other
Not applicable to my role
Too much time spent on basic
information
Other comments
Current Question 8
Proposed Question 8
Multiple-Select - required
Multiple-Select - required
Which words or phrases best describe
Which words or phrases best describe your
your overall impression of trainer’s name
overall impression of trainer’s name’s
and his/her delivery? Select all that apply.
delivery? Select all that apply.
Page 4
Effective
Clear and easy to understand
Well Prepared
Well-prepared and organized
Engaging
Knowledgeable about the content
Professional
Engaging and kept my attention
Knowledgeable
Approachable and responsive to
Clear
questions
Personable
Kept appropriate pace for learning
Ineffective
Used examples or explanations
Unprepared
effectively
Dry
Difficult to follow / confusing
Unprofessional
Seemed unprepared or disorganized
Unknowledgeable
Lacked depth in content knowledge
Unapproachable
Delivery felt dry or monotone
Other
Spoke too quickly or slowly
Other comments
Current Question 9
Proposed Question 9
Text Box - not required
Text Box - not required
Please share any additional comments,
Please share any additional feedback about
thoughts, or suggestions for future
this training experience, including kudos,
trainings.
suggestions for improvement, topics to be
covered in the future, or ways we can
enhance delivery.
Page 5
Fundamentals of Federal Student Aid
Administration / Polices & Procedures Survey
Update for FY 26
The Training and Information Services Branch is in the process of updating the Fundamentals of
Federal Student Aid Administration and Policies and Procedures surveys that are distributed to
the public. This update is being initiated for two primary reasons: 1) The Office of Management
and Budget (OMB) control number 1845-0045 is set to expire on December 31, 2025; and 2) To
enhance the quality of data collection by incorporating revised language that is more userfriendly and customer-focused. Please note that the length of the surveys and the overall types
of questions will remain unchanged.
Table of Changes
Please note that asterisks indicate branching questions that will open a required text box. One
question has been removed and consolidated into another question.
Fundamentals / Policies & Procedures
Current Question 1
Proposed New Question 1
Multiple-Choice - required
Multiple-Choice - required
Did the presentation for the Virtual
Fundamentals of Federal Student Aid
Administration training enhance your
understanding of the topic?
•
Yes
•
No*
Federal Student Aid | StudentAid.gov
To what extent did the presentation in the
Virtual Fundamentals of Federal Student Aid
Administration training enhance your
understanding of the content?
•
Significantly enhanced my understanding
•
Somewhat enhanced my understanding
400 Maryland Ave, SW, Washington, D.C., 20202
*Please let us know what can be improved.
•
My understanding remained the same*
•
Confused me or decreased my
understanding*
*Please let us know what can be improved.
Current Question 2
Proposed New Question 2
Multiple-Choice - required
Multiple-Choice - required
How effective was the organization and
How effective were the organization and
delivery of the training in helping you to
delivery of the training in helping you
understand the subject matter?
understand the content?
•
Extremely Effective
•
Extremely effective
•
Very Effective
•
Very effective
•
Somewhat Effective
•
Moderately effective
•
Not so effective*
•
Slightly effective*
•
Not at all effective*
•
Not at all effective*
*Please let us know what can be improved.
*Please let us know what can be improved.
Current Question 3
Proposed Question 3
Multiple-Choice - required
Multiple-Choice - required
The trainers answered your questions
When the trainers answered participants’
throughout the training. Were the answers
questions throughout the training, how clearly
to these questions clearly articulated?
were the answers articulated?
•
Yes
•
Very clearly
•
No*
•
Somewhat clearly
•
Not very clearly*
•
Not at all clearly*
*Please let us know what can be improved.
*Please let us know what can be improved.
Page 2
Current Question 4
Proposed Question 4
Multiple-Select - required
Multiple-Select - required
Which words or phrases best describe
Which of the following words or phrases best
your overall impression of the training?
describe your overall impression of the
Select all that apply:
training? Select all that apply.
Helpful
Clear and easy to follow
Engaging
Helpful for understanding Title IV
Informative
concepts
Well Organized
Relevant to my work
Worthwhile
Well-organized and structured
Applicable to My Work
Interactive and engaging
Repetitive
Provided useful resources or tools
Not Helpful
Encouraged participation and questions
Boring
Covered the right amount of material
Overwhelming
Too repetitive
Not Enough Information
Lacked practical application
Confusing
Confusing or unclear at times
Other
Overwhelming or too fast-paced
Not enough information provided
Difficult to stay engaged
Other Comments
Current Question 5
Proposed Question 5
Multiple-Select - required
Multiple-Select - required
Which words or phrases best describe
Which words or phrases best describe your
your overall impression of trainer’s name
overall impression of trainer’s name’s
and his/her delivery? Select all that apply.
delivery? Select all that apply.
Page 3
Effective
Clear and easy to understand
Well Prepared
Well-prepared and organized
Engaging
Knowledgeable about the content
Professional
Engaging and kept my attention
Knowledgeable
Approachable and responsive to
Clear
questions
Personable
Kept appropriate pace for learning
Ineffective
Used examples or explanations
Unprepared
effectively
Dry
Difficult to follow / confusing
Unprofessional
Seemed unprepared or disorganized
Unknowledgeable
Lacked depth in content knowledge
Unapproachable
Delivery felt dry or monotone
Other
Did not encourage interaction
Spoke too quickly or slowly
Other comments
Note: This question may appear multiple
times, depending on the number of trainers
involved in the training.
Current Question 6
Proposed Question 6
Text Box - Not Required
Text Box - Not Required
Please share any additional comments,
Please share any additional feedback about
thoughts, or suggestions for future
this training experience, including kudos,
trainings.
suggestions for improvement, topics to be
covered in the future, or ways we can
enhance virtual delivery.
Page 4
FSA Training Center Surveys Survey
Update for FY 26
The Training and Information Services Branch is in the process of updating the FSA Training
Center surveys that are distributed to the public. This update is being initiated for two primary
reasons: 1) The Office of Management and Budget (OMB) control number 1845-0045 is set to
expire on December 31, 2025; and 2) To enhance the quality of data collection by incorporating
revised language that is more user-friendly and customer-focused. Please note that the length
of the surveys and the overall types of questions will remain unchanged.
Table of Changes
Please note that asterisks indicate branching questions that will open a required text box.
FSA Training Center Surveys
Current Question 1
Proposed New Question 1
Multiple-Choice – required
Multiple-Choice - required
How satisfied were you with the content of
the training and its ability to help you meet
the training course’s objectives?
•
Very Satisfied
•
Satisfied
•
Neutral
•
Dissatisfied*
•
Very Dissatisfied*
Federal Student Aid | StudentAid.gov
Overall, how satisfied are you with the
training content and its effectiveness in
helping you achieve the course objectives?
•
Very satisfied
•
Somewhat satisfied
•
Neither satisfied nor dissatisfied
•
Somewhat dissatisfied*
•
Very dissatisfied*
400 Maryland Ave, SW, Washington, D.C., 20202
*Please provide any ideas on how we
*Please share any suggestions for improving
could improve the content provided in this
the training content. Are there specific topics,
training. Were there topics, activities, job
activities, job aids, or examples you believe
aids, or examples that you felt should be
should be added, updated, or expanded?
added or expanded upon?
Current Question 2
Proposed New Question 2
Multiple-Choice - required
Multiple-Choice - required
How effective was the organization and
How effective were the organization and
delivery of the training in helping you to
delivery of the training in helping you
understand the subject matter?
understand the content?
•
Very Effective
•
Extremely effective
•
Effective
•
Very effective
•
Average
•
Somewhat effective
•
Ineffective*
•
Not so effective*
•
Very Ineffective*
•
Not at all effective*
*Please provide any ideas on how we
*Do you have any suggestions for improving
could enhance either the organization or
the organization or delivery of this training to
delivery of this training to improve
better support your understanding of the
understanding of the subject matter.
content?
Current Question 3
Proposed Question 3
Multiple-Choice - required
Multiple-Choice - required
Page 2
Compared to before you completed this
After completing this training, how confident
training, how confident are you about your
are you in your ability to perform your job
ability to perform your job duties as it
responsibilities related to the topics covered?
relates to the topics covered?
•
Extremely confident
•
Much more confident
•
Very confident
•
More confident
•
Somewhat confident
•
About the same
•
Slightly confident*
•
Less confident*
•
Not at all confident*
•
Much less confident*
•
Course not applicable to my job
•
Course not applicable to my job
*Please share any suggestions for how this
*Please provide any ideas on how this
training could better improve your confidence
training could have improved confidence in
in performing your job responsibilities.
your job effectiveness. Was it confusing in
any particular areas or deficient in a topic
you’d hoped to gain more knowledge
about?
Current Question 4
Proposed Question 4
Text Box - required
Text Box - required
Please use this space to tell us what
What aspects of this training worked well for
worked well in this training.
you? Please share any content, features, or
approaches that you found particularly
helpful.
Current Question 5
Proposed Question 5
Text Box - not required
Text Box - not required
Please use this space to give us any
Do you have any additional feedback on how
further feedback on how we could improve
this training could be improved to make it
more user-friendly, engaging, or effective?
Page 3
this training to make it more user friendly,
Please include any areas where content may
engaging, and effective.
have been missing, unclear, or insufficiently
covered.
Current Question 6
Proposed Question 6
Text Box - required
Text Box - required
In what U.S. state (or what country, if
In which U.S. state or territory is your school
outside of the U.S.) is your school located?
located? If your school is outside the United
States, please specify the country.
Note: This question will be moved to the top
of the survey
Current Question 7
Proposed Question 7
Multiple-Choice - required
Multiple-Choice - required
How many years of Title IV experience do
How many years of experience do you have
you have?
working with Title IV federal student aid
programs?
•
Less than 2 years
•
2 – 5 years
•
Fewer than 2 years
•
6 – 10 years
•
2-5 years
•
More than 10 years
•
6-10 years
•
More than 10 years
•
I am not with a school or servicer
Note: This question will be moved into the
second position on the survey
Page 4
Webinar Survey
Update for FY 26
The Training and Information Services Branch is in the process of updating webinar surveys
that are distributed to the public. This update is being initiated for two primary reasons: 1) The
Office of Management and Budget (OMB) control number 1845-0045 is set to expire on
December 31, 2025; and 2) To enhance the quality of data collection by incorporating revised
language that is more user-friendly and customer-focused. Please note that the length of the
surveys and the overall types of questions will remain unchanged.
Table of Changes
Please note that asterisks indicate branching questions that will either open a required text box
or navigate to the end of the survey.
Webinars
Current Question 1
Proposed New Question 1
Multiple-Choice - required
Multiple-Choice - required
Did you watch the Name of Webinar
Did you attend the Name of Webinar
webinar?
webinar?
•
Yes
•
Yes, I attended the live webinar
•
No*
•
Yes, I reviewed the recording
•
No, I did not attend or review the
*Moves to end of survey
webinar*
*Moves to end of survey
Federal Student Aid | StudentAid.gov
400 Maryland Ave, SW, Washington, D.C., 20202
Current Question 2
Proposed New Question 2
Drop-Down Menu - required
Drop-Down Menu - required
In what U.S. state (or what country, if
In which U.S. state is your school located? If
outside the U.S.) is your school located?
your school is outside the United States,
Currently, there is a drop down list with all
50 states, US territories, and an other
please select 'Other' and specify the country.
Keep the dropdown menu as is
option for other countries
Current Question 3
Proposed Question 3
Multiple-Choice - required
Multiple-Choice - required
How many years of Title IV experience do
How many years of experience do you have
you have?
working with Title IV federal student aid
programs?
•
Less than 2 years
•
2-5 years
•
Fewer than 2 years
•
6-10 years
•
2-5 years
•
More than 10 years
•
6-10 years
•
More than 10 years
•
I am not with a school or servicer
Current Question 4
Proposed Question 4
Multiple-Choice - required
Multiple-Choice - required
Did the training materials (presentation
To what extent did the training materials
slides, etc.) for the webinar enhance your
(e.g., presentation slides, handouts, or
understanding of the topic?
visuals) enhance your understanding of the
•
Yes
•
No*
Page 2
webinar topic?
•
Significantly enhanced my understanding
*Please let us know what can be improved.
•
Somewhat enhanced my understanding
•
My understanding remained the same
•
Confused me or decreased my
understanding*
*Please let us know what can be improved.
Current Question 5
Proposed Question 5
Multiple-Choice - required
Multiple-Choice - required
How effective was the organization and
How effective were the webinar’s
delivery of the webinar in helping you to
organization and delivery in helping you
understand the subject matter?
understand the topic?
•
Extremely effective
•
Extremely effective
•
Very effective
•
Very effective
•
Somewhat effective
•
Moderately effective
•
Not so effective*
•
Slightly effective*
•
Not at all effective*
•
Not at all effective*
*Please let us know what can be improved.
*Please let us know what can be improved.
Current Question 6
Proposed Question 6
Multiple-Select - required
Multiple-Select - required
Which words or phrases best describe
Which of the following words or phrases best
your overall impression of the webinar?
describe your overall impression of the
Select all that apply:
webinar? Select all that apply.
Page 3
Helpful
Clear and easy to follow
Engaging
Helpful and practical
Informative
Engaging and interactive
Well Organized
Informative and well-paced
Worthwhile
Well-organized
Applicable to My Work
Relevant to my work
Repetitive
Provided valuable resources or examples
Not Helpful
Too repetitive
Boring
Not enough detail or depth
Overwhelming
Difficult to follow
Not Enough Information
Overwhelming or too fast-paced
Confusing
Lacked engagement
Other
Not applicable to my role
Too much time spent on basic
information
Other comments
Current Question 7
Proposed Question 7
Multiple-Select - required
Multiple-Select - required
Which words or phrases best describe
Which words or phrases best describe your
your overall impression of trainer’s name
overall impression of trainer’s name’s
and his/her delivery? Select all that apply.
delivery? Select all that apply.
Effective
Clear and easy to understand
Well Prepared
Well-prepared and organized
Engaging
Knowledgeable about the content
Professional
Engaging and kept my attention
Knowledgeable
Approachable and responsive to
Clear
questions
Personable
Kept appropriate pace for learning
Ineffective
Used examples or explanations
Unprepared
effectively
Dry
Difficult to follow / confusing
Unprofessional
Seemed unprepared or disorganized
Unknowledgeable
Lacked depth in content knowledge
Unapproachable
Delivery felt dry or monotone
Other
Spoke too quickly or slowly
Other comments
Page 4
Current Question 8
Proposed Question 8
Text Box - not required
Text Box - not required
Please share any additional comments,
Please share any additional feedback about
thoughts, or suggestions for future
this training experience, including kudos,
trainings.
suggestions for improvement, topics to be
covered in the future, or ways we can
enhance virtual delivery.
Page 5
| File Type | application/pdf |
| File Title | Insert subject line here |
| Subject | Insert subject line here |
| Author | Wade, Casey |
| File Modified | 2025-08-04 |
| File Created | 2025-08-04 |