TISB - FY 26 Webinar Survey Update

Webinar Survey

Update for FY 26

The Training and Information Services Branch is in the process of updating webinar surveys that are distributed to the public. This update is being initiated for two primary reasons: 1) The Office of Management and Budget (OMB) control number 1845-0045 is set to expire on December 31, 2025; and 2) To enhance the quality of data collection by incorporating revised language that is more user-friendly and customer-focused. Please note that the length of the surveys and the overall types of questions will remain unchanged.

Table of Changes

Please note that asterisks indicate branching questions that will either open a required text box or navigate to the end of the survey.

Webinars
Current Question 1	Proposed New Question 1
Multiple-Choice - required Did you watch the Name of Webinar webinar? Yes No* *Moves to end of survey	Multiple-Choice - required Did you attend the Name of Webinar webinar? Yes, I attended the live webinar Yes, I reviewed the recording No, I did not attend or review the webinar* *Moves to end of survey
Current Question 2	Proposed New Question 2
Drop-Down Menu - required In what U.S. state (or what country, if outside the U.S.) is your school located? Currently, there is a drop down list with all 50 states, US territories, and an other option for other countries	Drop-Down Menu - required In which U.S. state is your school located? If your school is outside the United States, please select 'Other' and specify the country. Keep the dropdown menu as is
Current Question 3	Proposed Question 3
Multiple-Choice - required How many years of Title IV experience do you have? Less than 2 years 2-5 years 6-10 years More than 10 years	Multiple-Choice - required How many years of experience do you have working with Title IV federal student aid programs? Fewer than 2 years 2-5 years 6-10 years More than 10 years I am not with a school or servicer
Current Question 4	Proposed Question 4
Multiple-Choice - required Did the training materials (presentation slides, etc.) for the webinar enhance your understanding of the topic? Yes No* *Please let us know what can be improved.	Multiple-Choice - required To what extent did the training materials (e.g., presentation slides, handouts, or visuals) enhance your understanding of the webinar topic? Significantly enhanced my understanding Somewhat enhanced my understanding My understanding remained the same Confused me or decreased my understanding* *Please let us know what can be improved.
Current Question 5	Proposed Question 5
Multiple-Choice - required How effective was the organization and delivery of the webinar in helping you to understand the subject matter? Extremely effective Very effective Somewhat effective Not so effective* Not at all effective* *Please let us know what can be improved.	Multiple-Choice - required How effective were the webinar’s organization and delivery in helping you understand the topic? Extremely effective Very effective Moderately effective Slightly effective* Not at all effective* *Please let us know what can be improved.
Current Question 6	Proposed Question 6
Multiple-Select - required Which words or phrases best describe your overall impression of the webinar? Select all that apply: Helpful Engaging Informative Well Organized Worthwhile Applicable to My Work Repetitive Not Helpful Boring Overwhelming Not Enough Information Confusing Other	Multiple-Select - required Which of the following words or phrases best describe your overall impression of the webinar? Select all that apply. Clear and easy to follow Helpful and practical Engaging and interactive Informative and well-paced Well-organized Relevant to my work Provided valuable resources or examples Too repetitive Not enough detail or depth Difficult to follow Overwhelming or too fast-paced Lacked engagement Not applicable to my role Too much time spent on basic information Other comments
Current Question 7	Proposed Question 7
Multiple-Select - required Which words or phrases best describe your overall impression of trainer’s name and his/her delivery? Select all that apply. Effective Well Prepared Engaging Professional Knowledgeable Clear Personable Ineffective Unprepared Dry Unprofessional Unknowledgeable Unapproachable Other	Multiple-Select - required Which words or phrases best describe your overall impression of trainer’s name’s delivery? Select all that apply. Clear and easy to understand Well-prepared and organized Knowledgeable about the content Engaging and kept my attention Approachable and responsive to questions Kept appropriate pace for learning Used examples or explanations effectively Difficult to follow / confusing Seemed unprepared or disorganized Lacked depth in content knowledge Delivery felt dry or monotone Spoke too quickly or slowly Other comments
Current Question 8	Proposed Question 8
Text Box - not required Please share any additional comments, thoughts, or suggestions for future trainings.	Text Box - not required Please share any additional feedback about this training experience, including kudos, suggestions for improvement, topics to be covered in the future, or ways we can enhance virtual delivery.

Federal Student Aid | StudentAid.gov 400 Maryland Ave, SW, Washington, D.C., 20202